Clinical Sales Specialist (CSS), Endoscopy - Full Portfolio (Lubbock, TX)
Ambu · Lubbock, TX · 2 days ago
On-siteBusiness DevelopmentFull-time
Ecosystem & Account Ownership
- Partner with RSDs, ASDs, and TMs across all three franchises (Respiratory, Urology, ENT) to support strategic hospital and IDN accounts through the full endoscopy ecosystem.
- Collaborate with RSDs, ASDs, and TMs to execute sales activities in alignment with the Ambu Way of Selling – from lead identification to close and post-sale support.
- Collaborate cross-functionally to identify overlap opportunities and expand Ambu’s footprint within shared health systems.
- Maintain active coverage in the Top 20–30 regional accounts, ensuring training, compliance, and usage growth across all scope categories.
- Track utilization metrics and proactively identify volume growth or risk trends.
Clinical & Case Support
- Provide technical and clinical support during procedures, ensuring successful adoption and customer confidence in Ambu’s endoscopy portfolio.
- Serve as the clinical subject matter expert (SME) for Respiratory, Urology, and ENT applications, maintaining competency in all Ambu scope platforms.
- Support case coverage for new product trials and conversions.
- Conduct in-service training, onboarding sessions, and refresher workshops for physicians, nurses, and staff.
Salesforce & Data Accountability
- Enter all activities, case coverage, and training events into Salesforce within 24 hours to maintain accurate visibility across franchises.
- Support RSDs in pipeline management by logging leads, opportunity stages, and clinical trial results.
- Track training metrics and usage data for assigned accounts.
- Ensure that all case feedback, competitive intelligence, and physician insights are documented and shared.
Lead Generation & Territory Expansion
- Identify new opportunities through consistent presence in clinical areas (OR, GI Lab, Bronch, Urology Clinic, ENT Suite).
- Work alongside TMs to generate qualified leads, schedule demos, and coordinate follow-ups.
- Collaborate with Marketing and Integration teams to deliver Health Economics (HE) presentations and ROI calculators to justify single-use adoption.
- Participate in regional blitzes, trade shows, and targeted campaigns for new product launches.
Collaboration & Communication
- Serve as a bridge between sales, marketing, and clinical education to ensure seamless execution across all Ambu product lines.
- Communicate regularly with cross-functional partners (contracting, marketing, integration, and clinical education) to align on key priorities.
- Support field rides with leadership and assist in trial coordination and post-conversion follow-up.
- Model Ambu’s core values: Take Charge, Team Up, Be True in every interaction.