Clinical Sales & Application Specialist

Works and supports to achieve individual goals and the Software Business Sales team goals— to grow and expand our market share and retain our customer base with our product solutions and services.

Responsibilities

• Demonstrate solutions, optimize product utilization, foster positive customer business relationships, identify and develop product expansion opportunities, and support the marketing team; in the communication of sales support materials, at promotional events and to gather data for market and competitive analysis.
• Provide support throughout the sales process for new and expansion opportunities.
• Prepares and performs company, product and/or industry related presentations for all Software Business solutions.
• Perform consultative workflow assessments to provide recommendations for placement, best use, and value benefits of our solutions.
• Aid in on-time projects and mitigate risks.
• Maximize customer utilization of all Software Business solutions and applications.
• Perform discovery to identify and develop expansion opportunities for our solutions and services.
• Drive software and hardware upgrades.
• Perform analysis of customer operations and data, to support recommendations to customers.
• Participate in both local, national or international vendor trade shows as required.
• Aids in the development and performance of sales training events and materials as directed by Software Business leader and Global Sales department including internal training and external training for customers.
• Manage territory customers, develop customer advocates and reference sites.
• Assist contracts team with clinical oversight as needed, and assist with Software Business solutions RFP’s and IT Security Questionnaires.
• Other duties pertinent to software business sales as assigned.

Requirements

• Bachelor's Degree
• Prior experience in the clinical environment (e.g. Blood Bank, Transfusion Services Management, TSO, Trauma, OR) is strongly preferred.
• Experience with clinical software (e.g. BBIS) is highly regarded.
• Demonstrated skills in Microsoft Office (Word, Excel, PPT).
• MLS, MT, CLS, SBB, RN License strongly preferred but not required.

Qualifications

• Education/Experience: Bachelor's Degree Preferred, 3-5 years experience in the clinical environment, 3-5 years experience with clinical software.

Skills

• Strong communication and presentation skills.
• Ability to work independently and as part of a team.
• Knowledge of clinical software and workflow assessment.
• Proficiency in Microsoft Office.

Benefits

• 401(k) with up to a 6% employer match and no vesting period.
• Employee Stock Purchase Plan.
• “Flexible time off” for salaried employees.
• Accrual of up to 64 hours (annually) of paid sick time.
• Paid and/or floating holidays.
• Parental leave.
• Short- and long-term disability insurance.
• Tuition reimbursement.
• Health and welfare benefits.