Clinical Risk Manager Sr

Per Diem/Relief, 0.00 FTE, Day position.

About the role

Responsible for investigating and managing lower-severity and risk events, including but not limited to visitor incidents, workplace violence, follow-up testing for hazardous exposures, mandatory reporting of potential equipment failures, security-related issues, and reported adverse events or near misses. This role supports the organization's risk management and patient safety goals by conducting timely reviews, escalating complex cases, and collaborating with departments to implement risk mitigation strategies and improve safety culture.

Responsibilities

• Facilitates investigations of non-clinical and lower-severity events, such as visitor falls, employee injuries, workplace violence, and security incidents.
• May collaborate with Senior Clinical Risk Manager or other Subject Matter experts to investigate complex and/or high-risk events.
• Coaches operational leaders in their roles and responsibilities regarding issues that occurred on their assigned units/departments.
• Conducts preliminary reviews of risk events and escalates complex or high-risk cases to the Senior Clinical Risk Manager and to local/system leaders as appropriate.
• Facilitates or participates in RCAs (Root Cause Analyses) and other structured event reviews for assigned incidents.
• Analyzes and leverages data and industry best practice guidelines or databases to identify trends, assess risk, and drive decision-making.
• Uses information from the incident reporting systems to support proactive risk identification and mitigation planning.
• Works with others to prioritize risk reduction/prevention activities.
• Collaborates with operational leaders to develop recommendations for risk reduction.
• Facilitates performance improvement and loss prevention activities.
• Regularly provides key stakeholders with progress reports and data related to risk management activities.
• Evaluates improvement and loss prevention activities for effectiveness based on data analysis for assigned departments and specific committees/areas of focus.
• Represents the Risk Management department on committees and task forces for assigned areas.
• Monitors Risk Management or other resources to share emerging strategies for risk reduction.
• Collaborates with legal counsel on claims and litigation support for assigned cases.
• Assists Patient Relations to address grievances, responding to the patient in the time frame designated by policy with a focus on those grievances related to patient harm, allegations of violation of their rights, ADA accommodations, or regulatory concerns.
• In partnership with the Quality department, leads the organization’s regulatory response in the event of a formal patient complaint or EMTALA survey.
• Supports the communication & resolution program (disclosure process and early resolution) in assigned areas of responsibility.
• Facilitates teams related to system-wide approaches for risk mitigation.
• Regularly provides risk management coaching to operational leaders and delivers education and training.
• Leads Apparent Cause Analysis (ACA) for risk-related events/topics.
• Serves as a liaison and problem solver to provide guidance for enterprise risk prevention for new clinical services, programs, and equipment as assigned.
• Participates and partners with cross-functional departments and leaders in the development of system-wide risk management standard work, protocols, and policies.
• Performs other duties as assigned.

Requirements

• Bachelor's Degree required.
• Minimum of 3 years of risk management, clinical practice, nursing, medical liability insurance, regulatory, quality, patient safety, or compliance experience.
• Healthcare industry experience preferred.
• Certified Professional Healthcare Risk Management credential required within 2 years.

Skills

• State healthcare rules and statutes, and state licensing requirements.
• Proficient with MS Office applications.
• Able to navigate difficult environments in stressful situations while possibly interfacing with patients and their families.
• Ability to summarize complex issues targeted to the audience with consideration of privacy, regulatory, and background knowledge of the audience.
• Strong written and verbal communication and collaboration skills in individual and group settings.
• Works well in a fast-paced environment and with patients/family who are experiencing considerable stress.
• Analytical and problem-solving skills.
• Able to work flexible hours and participate in on-call coverage.
• General knowledge in other regulatory areas such as OSHA, EMTALA, and HIPAA preferred.
• Knowledge of state, federal, and accreditation requirements including but not limited to: CMS Conditions of Participation for acute care and critical access hospitals preferred.

Working Conditions

• Consistently operates computer and other office equipment.
• Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Sedentary work.
• Predominantly operates in an office environment; some time spent on site in medical/hospital setting.
• Ability to communicate and exchange accurate information.
• The worker is required to have close visual acuity to perform activities such as preparing and analyzing data and figures, transcribing, viewing a computer terminal, and extensive reading.

Pay

The salary range for this job opening is $48.52 – $72.78 per hour. The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, and seniority.

Benefits

For positions less than 0.5 FTE, benefits include a 403b retirement plan for caregiver contributions, wellness benefits, discount program, and expanded EAP and mental health program.