Clinical Resource Coordinator 1-28697

About the role

The Clinical Resource Coordinator 1 (CRC 1) plays a key role in providing case management support services related to effective utilization of services and transition planning for various patient populations.

Responsibilities

• Manages a patient caseload and prioritizes tasks to ensure timely completion of medication access tasks.
• Facilitates collaboration with the specialty pharmacy team to prioritize tasks and meet department support needs.
• Models ICARE values and supports teamwork, customer service, and employee engagement.
• Flexes schedule to meet department needs and facilitates effective, efficient communication and problem-solving with internal and external customers.
• Uses clinical software to document activities and track performance outcomes.
• Sets up and maintains CE hours required to retain CPhT certification.
• Applies performance improvement strategies to promote continuous process improvement.
• Collaborates with team, department, unit staff, and/or physician practice to ensure expectations are met.
• Performs activities in support of patient flow that may include patient placement activities.

Requirements

• Valid State of Illinois Pharmacy Technician license required.
• High School diploma and minimum 1 to 2 years' experience required.
• Demonstrated knowledge and/or experience with hospital-related service functions such as patient interviews, discharge planning, social service, basic assessment and referral processes, community resources, finance, and payer communication processes and information systems.
• Maintains CE hours required to retain CPhT certification.

Qualifications

• High School diploma and minimum 1 to 2 years' experience required.
• Valid State of Illinois Pharmacy Technician license required.
• Demonstrated knowledge and/or experience with hospital-related service functions such as patient interviews, discharge planning, social service, basic assessment and referral processes, community resources, finance, and payer communication processes and information systems.
• Maintains CE hours required to retain CPhT certification.

Skills

• Collaborative approach
• Effective communication
• Problem-solving
• Performance improvement strategies
• Teamwork

Benefits

Rush offers exceptional rewards and benefits, including:

• Competitive pay range of $20.19 - $31.80 per hour.
• Opportunities for professional growth through various department, institutional, and external meetings, seminars, and workshops.
• Supportive work environment that aligns with Rush's mission, vision, and values.

Pay

The pay range for this role is $20.19 - $31.80 per hour, based on education, job-related experience, and internal equity.

Schedule

This position is full-time with a work schedule of 8 hours (9:00:00 AM - 5:00:00 AM).