Clinical Research Engagement Lead - South Region (Jacksonville, FL)

As a Clinical Research Engagement Lead (CREL) at Roche, you will act as the ultimate strategic partner and primary face of Roche Clinical Operations within your market. This is not a traditional coordination role—you are the champion of a "ONE Roche" approach, wielding clinical operational expertise and deep Disease Area (DA) knowledge to build elite, high-trust partnerships with clinical trial sites.

About the role

You will bridge the gap between strategy and execution across the entire trial lifecycle—from early development to late-stage delivery—ensuring our clinical assets are executed with maximum speed, efficiency, and clinical quality.

Responsibilities

• Develop and execute country-level site engagement strategies aligned with internal priorities, making strategic investment decisions regarding Principal Investigators and clinical sites to support the broader portfolio.
• Experience with site budget negotiation, tracking clinical grant payments, and forecasting site-level resource needs.
• Conduct early, strategic landscaping and site engagement (in-person or remote) during the protocol concept and study set-up phases to identify optimal sites, evaluate country feasibility, and accelerate recruitment.
• Drive study start-up metrics, optimize cycle times, and utilize enrollment forecasting tools to ensure site milestones are met on schedule.
• Build deep, multi-stakeholder relationships at strategic sites (including investigators, pharmacists, and administration), acting as a "site champion" and Primary Point of Contact to maintain cross-study consistency and address site needs.
• Demonstrate exceptional communication skills both oral and written.
• Serve as the local escalation point for study challenges, monitor investigator performance, support motivational site visits to boost recruitment, and manage sensitive communications during premature site closures.
• Manage and navigate sensitive and complex situations under unknown or unclear circumstances.
• Partner seamlessly with internal teams (e.g., Medical Affairs, Study Start-Up) and CROs to ensure unified site communication, while maintaining meticulous documentation of site visits and interactions in central systems (e.g., Veeva).
• Manage assigned local/global clinical studies by overseeing CRO performance, mitigating timeline or operational risks, ensuring eTMF completeness, and maintaining continuous inspection readiness.
• Focus on driving adoption of digital clinical trial (DCT) and digital solutions with sites (e.g., eConsent, eSource, Remote Data Entry). Actively pursue and review digital tools with sites to examine challenges and provide solutions.

Requirements

• Degree (MD, PhD, MA/MS, BA/BS) in life sciences or equivalent.
• Minimum 5+ years of relevant clinical research or clinical operations experience in pharmaceutical, biotech, or related industry; sponsor experience preferred.
• Experience in end-to-end product development and expert understanding of ICH/GCP are both essential.
• Understanding of end-to-end clinical trial processes, including monitoring, and strong knowledge of clinical trial regulations and guidelines.
• Proven track record in managing site relationships and overseeing complex clinical trials.
• Exceptional interpersonal, cross-functional, negotiation, and influencing skills with a proven track record of building high-trust, sustainable relationships with internal stakeholders, CROs, and site personnel.
• Ability and willingness to travel domestically between 30-50% dependent on business or site needs.

Preferred Qualifications

• Postgraduate degree or master’s degree (valued but not required).
• Prior experience working directly with local trial sites and a strong existing network within the regional healthcare ecosystem.
• Highly experienced in early and late phase oncology.
• Highly experienced across multiple disciplines/therapeutic areas in non-oncology.

This role is regional. Applicants should reside within 30 miles of a major airport and within 50 miles of the Primary Location. Preference will be given to applicants who reside within those parameters. Relocation benefits are not available for this posting.

Pay

The expected salary range for this position based on the primary location of Jacksonville, FL is $108,800 to $202,000. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance.

Benefits

This position qualifies for the benefits detailed at the provided link.