Clinical Research Coordinator - Rheumatology

Responsibilities

• Support day-to-day clinical research activities in accordance with study protocols, including participant recruitment, screening, enrollment, follow-up, and visit coordination, under direct supervision.
• Serve as a point of contact for study participants by providing study-related information, scheduling visits, and facilitating communication with the research team.
• Affiliate with specimen handling and processing, as required by study protocols.
• Perform data entry and data maintenance activities with oversight; data may include Protected Health Information (PHI), clinical data, and study-related administrative information.
• Maintain accurate and organized research records, including assisting with questionnaires, case report forms (CRFs), adverse event documentation, and study-startup or close-out materials.
• Affiliate with coordination of research meetings, monitoring visits, sponsor visits, and audits, as assigned.
• Affiliate with study-related financial activities, including participant compensation and resolution of routine payment issues.
• Maintain awareness of Good Clinical Practice (GCP), human subjects protections, and Corrective and Preventive Action (CAPA) concepts.
• Adhere to workplace, patient safety, and ethical research standards; assist with maintaining research supplies and inventory.
• Represent CUIMC research staff professionally and use culturally responsive communication when interacting with participants and stakeholders.

Qualifications

• Bachelor's degree or an equivalent combination of education, training, and experience.
• Demonstrated customer service skills and ability to interact effectively with diverse populations.
• Ability to work both independently and collaboratively in a fast-paced, deadline-driven environment.
• Strong organizational skills and attention to detail.
• Working knowledge of Microsoft Office applications, including Excel.
• Ability and willingness to learn new systems, technologies, and research processes.

Preferred Qualifications

• Bilingual (Spanish and English).
• Prior experience in a clinical research, healthcare, or academic research setting.
• Familiarity with Columbia University clinical, research, or administrative systems.
• Educational background in a scientific, health-related, or business administration field.
• Experience with electronic medical records or research data systems, such as Epic, REDCap, Qualtrics, iLab, or OpenSpecimen.
• Basic knowledge of clinical research regulations and guidelines, including GCP, HIPAA, and IRB processes.