Clinical Research Assistant

Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow.

About the role

This is an entry-level clinical position designed to fully integrate the individual in the Care Access Research process while learning the skills necessary to become a Clinical Research Coordinator. The role offers potential growth and advancement within the Care Access Research organization.

Responsibilities

• Patient Coordination
  • Obtain informed consent per Care Access Research SOP, under the direction of the CRC
  • Complete visit procedures as required by protocol, under the direction of the CRC
  • Collect, process, and ship specimens as directed by protocol, under the direction of the CRC
  • Maintain adherence to FDA regulations and ICH guidelines in all aspects of conducting clinical trials
  • Request study participant payments
  • Schedule visits with participants and send reminders
  • Request medical records of potential and current research participants
  • Complete basic clinical procedures, such as blood draws, vital signs, ECGs, etc., under the direction of the CRC
  • Ability to understand and follow institutional SOPs
• Documentation
  • Record data legibly and enter in real time on paper or e-source documents
  • Update all applicable internal trackers and online recruitment systems
  • Assist with recruitment of new participants by conducting phone screenings
• Patient Recruitment
  • Assist with preparation of outreach materials
  • Identify potential participants by reviewing medical records, study charts, and participant database
• Other Responsibilities
  • Assist with query resolution
  • Assist with administrative tasks such as copying, scanning, filing, mailing, and emailing
  • Assist with maintaining all site logs
  • Assist with inventory and ordering equipment and supplies
  • Interact in a positive, professional manner with patients/participants, sponsor representatives, Investigators, and Care Access Research personnel and management
  • Communicate clearly verbally and in writing
  • Participate in recruitment and pre-screening events (may be at another location)
  • Maintain effective relationships with study participants and other Care Access Research personnel

Requirements

• Bilingual in Spanish (required)
• Ability and willingness to work independently with minimal supervision
• Ability to learn to work in a fast-paced environment
• Excellent communication skills and a high degree of professionalism with all types of people
• Excellent organizational skills with strong attention to detail
• Working knowledge of medical and research terminology
• Working knowledge of federal regulations and Good Clinical Practices (GCP)
• Critical thinker and problem solver
• Friendly, outgoing personality with the ability to maintain a positive attitude under pressure
• Contribute to team and site goals
• Proficiency in Microsoft Office Suite
• High level of self-motivation and energy
• Optimistic, “can do” attitude

Qualifications

• Minimum of 1-year recent working experience as a Medical Assistant, EMT, LPN, Clinical Research Assistant, or Phlebotomist
• Phlebotomy experience and proficiency (required)
• Some clinical research experience (preferred)

Schedule

This is an on-site position with regional commute requirements. Regularly planned travel within the region will be required as part of the role, with minimal overnight travel.

• Physical demands include:
  • Ability to use keyboards and other computer equipment
  • Walking: 20%
  • Standing: 20%
  • Sitting: 20%
  • Lifting (up to 25 lbs, over 25 lbs, overhead): 20%
  • Driving: 20%
  • Exposure to bloodborne pathogens: Yes

Pay

The expected pay range for this role is $19.00 - $33.00 USD per hour for full-time team members.

Benefits

• Paid Time Off (PTO) and Company Paid Holidays
• 100% Employer-paid medical, dental, and vision insurance plan options
• Health Savings Account and Flexible Spending Accounts
• Bi-weekly HSA employer contribution
• Company-paid Short-Term Disability and Long-Term Disability
• 401(k) Retirement Plan, with Company Match