Clinical Referral Specialist (10204-2026389)

About the role

Every day, you help us to save lives, restore health, and bring hope to patients and families around the world. At LifeNet Health, we cultivate growth, innovation, and collaboration, where your contributions drive solutions that benefit humanity.

Location

Roanoke, VA

Department

Clinical Services

Schedule

Full-Time, 12-hour shifts (13 shifts per month); 2 weekends per month and some holidays

Clinical Status

Clinical Plus

How You’ll Make An Impact

As a Clinical Referral Specialist, you’ll play a vital role in advancing our mission. In this position, you’ll be responsible for ensuring timely on-site response, assessment, and evaluation of potential organ donors. Interacts with hospital staff to set-up optimal family approach processes. Assess with the medical staff the care plan, neurological & hemodynamic status, and family communication plan. Evaluates donor designation, hemodilution and ABO confirmation. Reviews all assessments with the MOC and requests labs per LifeNet Health and hospital protocol. Requests appropriate medical interventions with the guidance of the MOC. Obtains appropriate blood specimens for serological and HLA testing. Communicates with outside agencies to facilitate laboratory testing.

What You’ll Do

• Clinical Evaluation: Responds to donor referrals in all donor service area hospitals. Performs independent assessment of potential donors to ensure the donor meets medical criteria for donation. Obtains appropriate blood specimens for serological and HLA testing.
• Communication: Communicates with LifeNet Health staff on all donor and referral activity to evaluate donation suitability based on information collected from patient’s hospital chart and communication with hospital staff.
• Hospital Relations: Establishes initial dialogue with the hospital’s clinical team (HCT) concerning the referral to establish collaboration. Communicates with hospital staff regarding LifeNet Health process and plans. Assesses care plan, neurological and hemodynamic status, and family communication plan.
• Documentation: Maintains accurate documentation in LifeNet Health EMR and hospital EMR in compliance with hospital Memorandum of Agreement (MOA) and LNH policy and practice. Reviews referral hospital medical records and populates LifeNet’s electronic medical records (EMR) according to policy.

Minimum Requirements

• Associate Degree
• One of the following valid licenses or certifications: Respiratory Therapist (RT), Advanced EMT, EMT-I, or EMT-P, Licensed Practice Nurse (LPN) or Registered Nurse (RN)
• Two (2) years clinical/medical experience relative to required licensure or certification

Preferred Experience/Skills/Certifications

• Bachelor’s Degree – health related field
• One-year OPO experience managing clinical aspects of donation

Key Knowledge, Skills, & Abilities

• Computer Skills: Microsoft Outlook, Word, and Teams; (Excel and PowerPoint, preferred)
• Psychological Skills: Able to manage stressful situations involving complex clinical scenarios and family dynamics.
• Attention to Detail: Able to perform tasks thoroughly and with care; checks work to ensure a high degree of accuracy/completeness and early/on-time delivery.
• Business Acumen: Ability to work independently. Has in-depth knowledge of human anatomy and physiology and ability to communicate this to others.
• Communication & Presentation: Able to effectively communicate verbally and in writing and build relationships with all professionals at various levels within and outside the organization.
• Time Management: Able to prioritize multiple, competing priorities and manage time/workload; demonstrated ability to effectively prioritize, multi-task, identify project interdependencies and potential risks/pitfalls.
• Critical Thinking: Able to make decisions independently regarding medical management of organ donors, staff triage, logistical arrangements.
• Logistical Analysis: Requires thinking through and solving problems step by step; often looking beyond the obvious solution to a problem.
• Teamwork: Able to be collaborative and work as part of a team to resolve issues, complete tasks and meet business needs.
• Compliance: Knowledge in medical compliance and data sharing.

Why Join LifeNet Health

• Incredible teammates- Collaborate with passionate, dedicated professionals.
• Note: All benefits are subject to eligibility requirements and may be modified at any time, with or without notice, unless otherwise required by law.

Compensation

Salary Range: $24.64 - $32.85/hour

Final compensation will be based on factors such as geographic location, qualifications, and prior relevant experience. Actual compensation may be higher based on the successful candidate’s knowledge and relevant experience.

EQUAL OPPORTUNITY EMPLOYER

LifeNet Health is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status.