Clinical Quality Management Analyst

About the role

Evaluates, analyzes and monitors staff or provider performance to achieve excellence in quality. Provides timely, relevant, accurate, and objective feedback to staff, providers, and the management team which includes a plan of action or recommendations when deficiencies are identified. Acts as a technical resource and develops learning solutions that engage the learner and produce desired business goals and objectives.

Responsibilities

• Performs quality audits of staff/providers to ensure compliance with departmental policies and procedures.
• Plans and regulates policies and procedures.
• Assists in designing effective learning solutions based on analysis of quality audit results and when quality deficiencies are identified.
• Makes regular reports on individual and department results to include benchmarking and trending.
• Acts as a day-to-day resource for technical assistance and clinical decision making.
• Provides guidance with interpretation of clinical aspects of Corporate Medical Policy and other clinical guidelines to assist in making medical decisions.
• Aligns clinical decision-making processes with regulatory requirements (e.g. DOI/ERISA/NCQA).
• Keeps abreast of medical knowledge, care patterns, regulatory and governmental rules and regulations.
• Works with management team to support decisions on workflow process, quality improvement, goal setting and data-driven information-based decision-making.
• Provides timely feedback to management on staff/provider performance.
• Facilitates change efforts and promotes department, division and corporate goals.

  Requirements

  • RN with 3 years of clinical experience or LPN with 5 years of clinical experience required.
  • For Behavioral Health specific roles, other applicable licensure may be considered with a minimum of 3 years of clinical experience.
  • Bachelor's degree or advanced degree preferred.
  • Bonus points for experience presenting to clinical staff in primary care settings, knowledge of HEDIS or healthcare quality measures, strong Excel and PowerPoint proficiency, ability to translate data into insights (data storytelling), strong presentation and communication skills, relationship-building with provider systems, flexibility and willingness to travel (25%).

  Qualifications

  • Experience presenting to clinical staff in primary care settings.
  • Knowledge of HEDIS or healthcare quality measures.
  • Strong Excel and PowerPoint proficiency.
  • Ability to translate data into insights (data storytelling).
  • Strong presentation and communication skills.
  • Relationship-building with provider systems.
  • Flexibility and willingness to travel (25%).

  Skills

  • Clinical Decision Support (CDS)
  • Clinical Quality Management
  • Clinical Research
  • Health Care
  • Healthcare Operations
  • Healthcare Policies
  • Health Information Technology (HIT)
  • Medical Knowledge
  • Patient Safety
  • Quality Improvement

  Benefits

  The opportunity to work at the cutting edge of health care delivery with a team that’s deeply invested in the community. Work-life balance, flexibility, and the autonomy to do great work. Medical, dental, and vision coverage along with numerous health and wellness programs. Parental leave and support plus adoption and surrogacy assistance. Career development programs and tuition reimbursement for continued education. 401k match including an annual company contribution.

  Pay

  $73,698.00 - $117,917.00

  Schedule

  Hybrid Flex approach is built on presence with a purpose – giving you flexibility to work remotely with intentional in-person connection – that supports a workplace that’s flexible, connected, and future focused.