Clinical Quality Improvement & Patient Safety Specialist - Quality Management - Full Time

Position Purpose

All KHI employees are expected to perform their respective tasks and duties in such a way that supports KHI’s vision to be among the kindest, highest quality health systems in the country.

Key Responsibilities

• Tracks outcomes of patient safety improvement initiatives ensuring they are measurable, sustainable and aligned with organizational goals
• Help drive performance improvement across functional teams to ensure effective communication and completion of project requirements
• Utilizes quality and safety improvement tools such as PDCA and A3 to design, develop, implement and track patient safety initiatives
• Supports post-implementation monitoring to validate sustained process improvement
• Establish and/or revise procedures necessary for successful implementation of the Quality Improvement program
• Create long-term and short-term plans, including setting targets for milestones, identifying and managing risk, and adhering to deadlines
• Facilitate and track program pilots as deemed necessary
• Designs reports and visual dashboards that clearly communicate trends, outcomes and opportunities
• Participates in development and maintenance of numerous quality and safety dashboards and scorecards
• Provides regular progress updates on patient safety initiatives to Senior Leadership and Quality & Patient Safety Council
• Work with Analytics teams to design data reporting around the program’s performance, and clinical and financial outcomes
• Collaborates with leadership to develop and spread learnings via Safety Alerts, Advisories and key learnings based on best practices and process improvement initiatives
• Work with different teams to gather requirements, design program details, and present outcomes
• Utilizes trends from safety reports, patient safety rounds and other sources of patient safety data to focus on areas for further analysis and improvement opportunities
• Performs other duties as assigned to support overall effectiveness of department and organization.

Qualifications

• Education: Bachelors of Science in Nursing or Bachelors degree in a healthcare related field
• Experience: 2+ years of experience in Quality Improvement
• Certification: Certified Professional in Patient Safety (CPPS) within 2 years of hire
• License: Current, valid RN license or Arizona allied health license, if applicable
• Knowledge, Skills, And Abilities: Leadership skills to delegate tasks and motivate team members to collaborate on projects; Ability to analyze and plan for cost and risk within projects; Help drive performance improvement across functional teams to ensure effective communication and completion of project requirements; Ability to make important decisions under pressure; Ability to handle multiple competing priorities; utilize resources effectively; Ability to inspire effective teamwork and motivate staff; Ability to lead by example and to encourage team members to seek solutions; Self-motivated and excellent problem-solving skills; Strong interpersonal skills; Manage and monitor clinical quality studies; Ability to work independently; Ability to develop dashboards, scorecards and key performance indicators; Excellent computer skills

Preferences

• Education: Masters degree in healthcare related field
• Experience: 3+ years of experience in Process Improvement or Patient Safety

Special Position Requirements

Exposure Category III: Expected duties do not have potential for exposure to blood, body fluids or tissues.

Work Requirements

Visual acuity, ability to sit at a computer for up to five hours a day, and minor lifting, up to 25lbs.