Clinical Quality Coordinator

This role supports clinical quality and performance improvement through accurate, reliable, and timely healthcare data management in a collaborative healthcare environment. You will work closely with nursing, health information management, informatics, physicians, and other hospital teams to ensure data integrity and actionable insights.

About the role

This is a full-time remote opportunity offering meaningful exposure to quality measurement, healthcare analytics, and continuous improvement. The position combines clinical knowledge, data analysis, documentation, and process improvement.

Responsibilities

• Identify patient populations that meet program inclusion and exclusion criteria using established protocols and methodologies.
• Review medical records and collect accurate, relevant patient information for quality programs and national databases.
• Ensure data is compiled, documented, entered, and maintained accurately and within required timelines and caseload protocols.
• Participate in morbidity and mortality conferences and other relevant meetings to support reliable identification and documentation of adverse events.
• Apply standardized definitions and methodologies and participate in inter-rater reliability testing to maintain consistency and data quality.
• Identify opportunities to streamline and improve data collection, review, and reporting processes.
• Use appropriate software applications and data resources to collect, analyze, and present clinical quality information.
• Analyze quality data and collaborate with physicians, clinical staff, and other stakeholders to develop solutions that improve processes and performance.
• Build effective working relationships across nursing, health information management, informatics, surgical teams, and administrative functions.
• Contact patients and families by telephone or written communication when required for quality database activities.
• Serve as an internal and external educational resource by developing training materials and delivering presentations related to database processes and quality initiatives.
• Participate in required program teleconferences, national conferences, and other quality-related activities.
• Complete required training associated with applicable national quality databases and maintain proficiency in relevant methodologies.

Requirements

• A Bachelor’s degree in Nursing or Respiratory Therapy with at least three years of hospital experience; alternatively, a Diploma or Associate’s degree in Nursing or Respiratory Therapy with three years of hospital-based quality outcomes experience.
• Candidates with a Master’s degree may qualify with at least one year of hospital experience.
• Three years of healthcare experience with an emphasis on process improvement activities and productivity systems is preferred.
• At least one year of experience with clinical chart review and abstraction is preferred.
• Strong understanding of clinical quality, healthcare data collection, documentation, and performance improvement principles.
• Ability to accurately interpret medical records and apply inclusion/exclusion criteria and standardized quality definitions.
• Strong analytical, research, and problem-solving capabilities, with the ability to translate data into practical improvement opportunities.
• Proficiency with Microsoft Word, Excel, Access, and other software used to collect, analyze, and present data.
• Strong computer literacy and the ability to learn specialized quality and database applications.
• Excellent written and verbal communication skills, with the ability to communicate effectively with clinical, administrative, and physician stakeholders.
• Strong interpersonal, relationship-building, diplomacy, negotiation, and alignment-building skills.
• Ability to work independently while collaborating effectively with multidisciplinary teams.
• Flexibility, assertiveness, sound judgment, and professionalism when interacting with colleagues and stakeholders at different organizational levels.
• Ability to successfully complete required national quality database training.
• Ability to meet the physical requirements of the position, including extended periods of standing and walking, lifting up to 30 pounds, pushing up to 50 pounds, and performing required dexterity-related tasks.

Benefits

• Full-time position with a 40-hour workweek.
• Remote work arrangement within the United States.
• Exempt employment status.
• Opportunity to contribute directly to clinical quality, healthcare data integrity, and performance improvement initiatives.
• Exposure to multidisciplinary clinical teams and national quality measurement programs.
• Opportunities to participate in professional conferences, teleconferences, training, and educational activities.
• Opportunity to develop expertise in clinical data analysis, quality outcomes, chart abstraction, and healthcare process improvement.