Clinical Quality Coordinator

About Us

DelRicht Research is a clinical research company dedicated to providing an excellent customer experience to all patients that participate in our clinical trials. Our clinical trials provide new treatment options for patients and ultimately aim to get new medications and medical devices FDA approved. We hold our team members to a high standard of excellence and are looking for energetic, positive, quick learners to join our team. Presently, our network stretches across 18 sites throughout the United States.

DelRicht Research has been recognized as one of New Orleans' Top Workplaces for 2023, 2024, and 2025, reflecting our commitment to fostering growth, collaboration, and employee satisfaction.

About the Role

This is an onsite Monday–Friday position based at our New Orleans Corporate Headquarters. The Clinical Quality Coordinator supports the Quality Assurance (QA) team with process improvement initiatives, training, and trend identification across our site network’s clinics. The role ensures clinical trial data integrity and audit readiness at all times.

Responsibilities

• Complete Quality Assurance (QA) chart reviews, ensuring consistency, accuracy, and timeliness
• Ensure clinical trial protocols are adhered to 100% of the time
• Coordinate, communicate, and collaborate with clinical teams across our site network
• Maintain a working knowledge of FDA regulations, GCP/ICH guidelines, organizational SOPs, guidance documents, and study protocols
• Detail plans for timely correction of electronic source errors
• Ensure both inter- and intra-site consistency in source completion
• Manage and report charting trends to leadership
• Assist with training for both clinical teams and the QA department
• Assist the QA manager with internal team training, developing and disseminating reports, and management tasks related to QA Coordinators

Requirements

• Minimum 2–3 years of healthcare experience, including confidence reviewing medical charts, medical terminology, and healthcare operations
• B.S. or B.A. from any accredited university in any degree
• Proficiency with Google Sheets or Excel

Skills

• Self-motivated, energetic, and positive
• Team player with excellent communication skills
• Comfortable speaking to external and internal stakeholders and leaders
• Ability to work autonomously with a high level of self-accountability
• Focus on client satisfaction and exceeding goals
• High standard of compliance to study protocols
• Remarkably organized with effective time management skills
• Skilled at problem-solving and solution-focused
• Ability to manage multiple tasks and clinical trials efficiently
• Accepts ownership of tasks from inception through completion

Core Values

• Production: We deliver on our promises, have a bias toward action, and proactively over-deliver. We value independent problem-solving and always have new ideas that will be heard and improve the company.
• Humility: We support each other relentlessly, exhibit enthusiasm and passion for our work, embrace change, and are coachable.
• Consistency: We execute accurately the first time, demonstrate persistence, and remain calm under pressure.

Benefits

• Comprehensive benefits: medical, dental, and vision
• Generous Paid Time Off that builds throughout your career
• No nights, weekends, or long shifts (even for healthcare roles)
• 401K with discretionary match/profit sharing
• Exceptional quarterly bonus plan with clear visibility and control to maximize earnings by hitting team goals