Clinical Project Manager I

Who We Are & What We Do

Resonant Clinical Solutions is a global life sciences partner delivering end-to-end clinical trial and laboratory supply chain services. We specialize in custom kitting, equipment sourcing, and biorepository management—supporting pharmaceutical, biotech, and diagnostic organizations from development through delivery. Our Commercial Kitting team designs and delivers custom medical specimen collection kits and transportation solutions that power clinical trials and diagnostic programs worldwide. We combine operational expertise, regulatory rigor, and customer-centric service to help our customers move science forward.

Mission

Your mission is to drive client satisfaction, operational excellence, and on-time delivery across a dynamic portfolio.

Key Responsibilities

• Act as the primary client contact, managing relationships, forecasting, and reporting
• Oversee production, inventory, and distribution performance
• Partner with Business Development to design custom specimen collection kits
• Collaborate cross-functionally to establish assembly plans, SOPs, and logistics strategies
• Work with Procurement to source kit components and materials
• Support project development, including budgeting and financial analysis
• Lead customer communications and resolve issues across supply chain, quality, and operations
• Participate in client visits and audits
• Track and report on KPIs and project performance

What We’re Looking For

A detail-oriented, customer-focused project manager who thrives in a fast-paced, cross-functional environment. You are an effective communicator who can manage multiple priorities while building strong client relationships.

Skills & Experience

• Bachelor’s degree in Supply Chain, Logistics, Science, or related field (or equivalent experience)
• 3–5+ years of experience in account management, customer service, or project management
• Experience in healthcare, clinical trials, or life sciences preferred
• Strong understanding of supply chain operations
• Proven ability to manage multiple projects
• Proficiency in Microsoft Office
• Excellent communication skills

Desirable

• Project management experience or certification
• Experience with custom kitting or clinical supply chains
• Familiarity with SAP or ERP systems
• Knowledge of global logistics and distribution

Core Competencies

• Customer Focus
• Collaboration
• Attention to Detail
• Time Management
• Problem Solving
• Communication

Work Environment & Travel

• Hybrid schedule with a minimum of 2 days per week onsite in Oakwood, GA
• Office-based with occasional warehouse or manufacturing exposure
• Travel up to 10%
• Ability to lift up to 50 lbs on rare occasions

What We Offer

• Competitive benefits package supporting your total well-being, including medical, dental, and vision coverage; retirement savings with company match; company-paid life and disability insurance; wellness and employee assistance programs; and additional benefits to support you and your family.

Equal Opportunity Employer

We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic in accordance with applicable laws.