Clinical Program Manager

Your Mission in Action

The Clinical Program Manager is responsible for providing all clinical services for the agency’s Vector Point program. In addition, the Clinical Program Manager assists in the administration and evaluation of clinical services and training activities associated with Foster Care and Adoption program in accordance with Agency and licensing standards and federal, state, and local regulatory requirements.

Responsibilities

• C conducts clinical assessments and evaluations to implement interventions of clients served
• Collects and reviews data/documentation of clients served to identify trends/patterns that assist with clinical assessments and interventions
• Leads collaborative efforts and activities with the interdisciplinary and treatment teams, staff, and medical and non-medical providers to ensure all youth are receiving the quality of services needed to meet their individual treatment and behavior plans
• Responds to escalated youth, parents, families, community partners, and professional service providers in a timely manner
• Provides psychoeducation for youth and families to address mental health needs
• Provides emergency evaluation for youth, parents, and families in crisis and facilitates referral to more intensive levels of treatment or alternative solutions that cannot be handled onsite
• Follows and participates in program quality improvement efforts, such as children, caregivers, and family satisfaction
• Serves as an advocate for foster care and adoption services by recommending program improvements and enhancements to meet the youth treatment plan goals
• Designs and develops treatment protocols that can advance youth, parents, and family care and needs and apply consistency throughout the program
• Ensures client plans of service include clinical soundness, measurable objectives, and comply with established policies, procedures, licensing standards, and federal, state, and local regulatory agencies
• Participates as a member of the treatment team to design, develop, and implement new programs or clinical services
• Participates in discharge planning for youth
• Researches evidenced-based models and instruments that can improve outcomes of youth
• Maintains accuracy and updates quantitative data on program services provided to youth and families using statistical data to provide monthly, quarterly, and yearly reports of clinical outcomes, personnel costs, operating costs, residential placement, and discharge
• Collaborates closely with Research and Strategy Department on special projects
• Makes presentations to key stakeholders and community leaders to bring about awareness and provide community education
• Develops and maintains positive, strong working relationships with the interdisciplinary and treatment teams, youth, foster parents and families, professional service providers, and community partners, while always maintaining boundaries
• Works as a team player and exhibits professional behavior and a positive attitude with both internal and external clients that reflect positively on the Agency and is consistent with Agency policies and practices
• Actively participates in exhibiting cultural awareness and sensitivity when interacting with children, parent(s)/guardian(s), staff, and the community

Qualifications

• Minimum Qualifications: Master’s degree in Social Work, Counseling, Psychology, or closely related field; LMSW, LCSW, LMFT, or LPC; Three (3) years direct individual and group counseling experience; Strong clinical skills with the ability to manage all clinical aspects of program services and activities; Strong and effective time management and organizational skills with the ability to meet deadlines and balance competing priorities; Ability to apply sound judgement when making decisions; Strong people and interpersonal skills with the ability to work and interact with diverse groups of people and build strong working relationships; Proficiency with Microsoft Word, Excel, and Outlook
• PREFERRED QUALIFICATIONS: Experience providing behavioral health services to clients who have experienced abuse and/or neglect

Perks

• Competitive PTO & paid holidays
• Health, dental, vision insurance & more
• 403(b) Plan
• Employee Assistance Program
• Discounted Gym Memberships

Physical Demands & Work Conditions

• This position requires sitting and looking and using a computer for long periods of time
• Position has constant exposure to children
• Requires frequent standing and walking
• Lift, push, pull, move up to 25 lbs.