Clinical Practice Preferred Coordinator,

Primary Responsibilities

• Partner with WellMed/USMD physicians to assist patients in completing health screens and preventive care measures that are not yet completed.
• Outreach to external physician offices to obtain copies of consult notes and reports for patients who had preventive healthcare screens and clinical measures completed at outside facilities.
• Successfully update preventive health screens and clinical measures in the EMR that have been determined as completed.
• Communicate regularly with interdisciplinary team members to coordinate/update a patient's care.
• Maintain accurate tracking log of patients who have been outreached and status of their preventive health screens and clinical measures.
• Participate in various quality driven initiatives within WellMed/USMD and collaborate together to achieve high level patient outcomes.
• Submit data to external agencies as directed by manager.
• Explain the importance of preventive health screens and clinical measures to patients and Families
• Performs all duties at the expert level within the scope of a Medical Assistant's scope of practice. Operates diagnostic equipment (cannot interpret tests), obtains cultures, administers non intravenous medication performs simple specimen collection via noninvasive techniques and collects blood specimens via venipuncture or via capillary, performs EKGs.
• Participates in quality control checks on equipment.
• Prepares and sterilizes medical equipment using the autoclave.
• Fosters accountability for clinical practice and patient goals.
• Records patient care documentation in the medical record accurately and in a timely manner. Identifies when others' documentation is incorrect and alerts clinic leadership. Assists other MA's with documentation questions.
• Captains patient care as directed by provider, and policies / procedures.
• Respects patient confidentiality at all times. Ensures others are also respecting patient confidentiality.
• Organizes exam and treatment rooms, stocks and cleans rooms and sterilizes instruments. Anticipates provider's needs prior to patient encounter. Assists when new supplies are needed. Enforces medication policy.
• Creates and maintains an environment that supports infection prevention
• Telephone and in-person screening limited to intake and gathering of information without requiring the exercise of judgment based on clinical knowledge.
• Rotates clinic to clinic within WellMed/USMD clinic locations as needed.

Required Qualification

• A High School Diploma / GED OR equivalent years of work experience
• Must be 18 years of age OR older
• Current BLS certification
• 3+ years as a certified MA OR a combination of 5 years certified and non-certified medical assistant experience (with at least a minimum of 2 years certified)
• Experience with computers and literacy in electronic health record
• Experience working with Microsoft Office with a focus on Excel (View, sort, filter, create spreadsheets, VLOOKUP)
• Knowledge of medical terminology
• Ability to work between the hours of 8:00 AM - 5:00 PM CST from Monday - Friday

Soft Skills

• Ability to mentor others
• Ability to react calmly and effectively in emergency situations required. Will assume a leadership role until higher levels of care arrive on scene
• Communication and customer service skills

Physical and Work Environment

• Ability to sit for extended periods of time
• Ability to stand for extended periods of time
• Ability to use fine motor skills to operate office equipment
• Ability to receive and comprehend instructions verbally and / OR in writing
• Ability to use logical reasoning for simple and complex problem solving