Clinical Practice Assistant, Radiation Oncology

About the role

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Performs both administrative and clinical functions to support smooth and efficient practice operations, while contributing to BIDMC's promise of providing extraordinary care.

Responsibilities

• Performs medical assisting duties which may include, but are not limited to, vital signs, height and weight, EKGs, performing phlebotomy and assisting during routine procedures.
• Maintains medical equipment and supplies, ensuring they are clean, sterilized, stocked and within expiration dates.
• Performs initial review of medication lists in the electronic medical record for final review by licensed practitioners.
• Monitors, orders and/or maintains medical equipment and supplies, ensuring they are clean, sterilized, stocked and within expiration dates.
• Performs appropriate point of care testing, such as lab tests and specimen collection.
• Uses the electronic medical record system (OMR) to queue prescription renewals for review by a licensed provider.
• Schedules related diagnostic and lab tests making every reasonable effort to accommodate patient and provider needs.
• Verifies patient insurance, including prior authorizations, referrals, and pre-certifications.
• Prepares schedules, patient charts and other documents as needed for clinical activities, in accordance with Medical Center standards.
• Communicates with patients, other employees and the general public in a courteous, helpful manner by phone and in person.
• Escorts patients to ancillary service areas such as radiology and lab as needed.
• Ensures that all patient care areas are clean, organized, stocked and ready for patient use.
• Provides patients with relevant instructions for specific tests and procedures.
• Uses computer system to record whether appointment was cancelled or patient did not keep the appointment (visit disposition).
• Monitors patients and visitors entering, waiting, and leaving the practice.
• Facilitates timely flow and informs patients and providers of delays in a timely manner.
• Affords patients with visit questionnaires/forms.
• Acts as liaison between patient and practice staff to ensure optimal flow and service delivery.
• Ensures waiting room materials are organized and stocked as directed by the department.
• May answer and screen telephone calls.

Qualifications

• High School diploma or GED required.
• 0-1 years related work experience required.
• Basic familiarity with computers.
• Ability to navigate at a basic level within web-based applications.
• MA, EMT, CNA, LNA certificate or diploma; or at least 5 months of direct patient care experience in a clinical or research setting, such as: experience working as a medical assistant (MA), a patient care technician (PCT) or a clinical nursing assistant (CNA); nursing or medical student with completion of one clinical rotation.