Clinical/Practice Assistant Lead, Urology

About The Practice

Our Salem Urology team evaluates and treats a wide range of adult urologic conditions in a collaborative, specialty care environment. The team is board certified and includes experts in minimally invasive surgical techniques, including laparoscopic, endoscopic, extracorporeal, and percutaneous approaches.

Job Summary

Bring your leadership, organization, and patient-service mindset to a busy outpatient Urology practice where every detail helps patients feel supported and care teams stay on track. Mass General Brigham Medical Group is seeking a Clinic/Practice Assistant Lead to support daily operations at our Salem Urology practice, located at 400 Highland Avenue in Salem, MA.

As the Clinic/Practice Assistant Lead, you will help keep day-to-day practice operations running smoothly by supporting workflow, troubleshooting issues, orienting and training team members, and serving as a key resource for scheduling, registration, and billing systems. This role is a great fit for someone who enjoys leading by example, solving problems, supporting staff, and creating a reliable, welcoming experience for patients and providers.

Schedule and Location

This is an onsite role based at 400 Highland Avenue in Salem, MA:

• Mondays and Wednesdays - 8:00 am to 4:30 pm
• Tuesdays and Thursdays - 8:30 am to 5:00 pm
• Fridays - 9:00 am to 5:30 pm

Qualifications

• High School Diploma or equivalent preferred
• Five to seven years of office experience required
• Certified Medical Assistant certification preferred
• Strong proficiency with Microsoft Office applications and comfort learning clinical administrative systems
• Excellent communication, organization, and time management skills
• Proven leadership skills with the ability to support, guide, and collaborate with staff at all levels
• Ability to adapt to multiple priorities, shifting deadlines, and the needs of a fast-paced outpatient practice
• Knowledge of basic accounting principles and accurate administrative workflows

Why This Role Stands Out

• Opportunity to take on a visible lead role within a specialized Urology practice
• Collaborative outpatient environment with a strong focus on teamwork, patient access, and operational excellence
• Meaningful impact supporting both patients and staff through organization, problem-solving, and daily guidance
• Ideal for an experienced administrative professional who enjoys mentoring others and keeping a busy practice running smoothly

Benefits

At Mass General Brigham, employees are our most important resource. We are committed to offering a comprehensive, contemporary, and competitive benefits package designed to support your health, financial well-being, career growth, and life outside of work.

• Medical, dental, and vision insurance
• A robust retirement savings program
• Generous paid time off
• Tuition assistance and professional development support

Pay

$25.99 - $37.83 per hour