Clinical Ops Support Specialist

About the role

The Clinical Ops Support Specialist, within TSPMG’s Operations and Strategy department, is a contracted hourly position, reporting to the Director of Perioperative Services, Operations and Strategy. The role involves managing patient referrals, ensuring high-quality patient care via timely access to services, and reviewing referrals against specialty-specific clinical pathways, within the context of service and access standards.

Responsibilities

• Manage patient referrals and ensure timely access to services
• Review referrals against specialty-specific clinical pathways
• Ensure compliance with service and access standards
• Thrive in a fast-paced environment while maintaining accuracy and compliance with organizational and regulatory standards

Requirements

• High school diploma or equivalent
• Bachelor of Arts, Bachelor of Science, or other similar bachelor’s degree, preferred
• Proficient with the use of Microsoft Office suite
• Strong organizational and communication skills
• Ability to prioritize and work within firm deadlines
• Ability to establish positive, professional relationships with senior leadership and management team members
• Work experience in large multi-specialty medical group practices
• Experience in referral processing
• Proficiency in Epic EMR system
• Medical Assistant Certification preferred

Qualifications

• High school diploma or equivalent
• Bachelor of Arts, Bachelor of Science, or other similar bachelor’s degree, preferred
• Proficient with the use of Microsoft Office suite
• Strong organizational and communication skills
• Ability to prioritize and work within firm deadlines
• Ability to establish positive, professional relationships with senior leadership and management team members
• Work experience in large multi-specialty medical group practices
• Experience in referral processing
• Proficiency in Epic EMR system
• Medical Assistant Certification preferred

Skills

• Organizational skills
• Communication skills
• Prioritization skills
• Relationship building
• Referral processing
• Epic EMR proficiency
• Medical Assistant Certification (preferred)

Benefits

• Full benefits
• Generous paid time off
• Additional benefits that support work/life balance

Pay

Details are not specified.

Schedule

Details are not specified.