Clinical Operations Manager

The Clinical Operations Manager will oversee and develop a team of Clinical Research Associates while supporting the successful delivery of clinical trials. This is a leadership opportunity combining people management, operational strategy, and quality oversight.

Accountabilities

• Lead, coach, mentor, and develop Clinical Research Associates across different levels of experience.
• Manage recruitment, onboarding, performance reviews, and ongoing professional development initiatives.
• Oversee resource allocation, workload planning, and team utilization across clinical studies.
• Partner with Project Managers and cross-functional teams to support successful study execution and resolve operational challenges.
• Monitor team performance using established operational metrics and implement actions to improve efficiency.
• Support the implementation of quality controls and contribute to the continuous improvement of clinical processes and systems.
• Prepare for and participate in audits, sponsor reviews, and regulatory inspections.
• Facilitate communication between project teams and investigational sites to ensure smooth trial operations.
• Contribute to business development activities through client discussions, networking opportunities, and operational input when needed.

Requirements

• Advanced degree in Medicine, Pharmacy, Life Sciences, or a related field, or an equivalent combination of education, training, and experience.
• Minimum of 5 years of experience in the clinical research industry, including demonstrated people management or team leadership experience.
• Previous independent experience as an onsite Clinical Research Associate (CRA) is required.
• Experience managing, coaching, or mentoring clinical research professionals within a CRO, sponsor, or similar environment.
• Strong leadership, communication, coaching, and employee development skills.
• Solid knowledge of ICH-GCP guidelines, regulatory requirements, and clinical trial operations.
• Experience supporting audits, inspections, and quality improvement initiatives is preferred.
• Excellent organizational, analytical, and problem-solving capabilities.
• Proficiency with Microsoft Office tools and clinical research systems.
• Advanced English proficiency, both written and spoken.
• Able to build trust, encourage collaboration, and create a positive team environment.

Benefits

• Home-based position offering flexibility within the United States.
• Opportunity to lead and influence clinical operations teams within a global research environment.
• Competitive compensation package aligned with experience and qualifications.
• Professional growth opportunities through leadership development and continuous learning.
• Collaborative culture focused on quality, innovation, and operational excellence.
• Access to employee benefits and programs designed to support professional and personal well-being.