Clinical Omnipod Discover Specialist - Northeast (Field Based)

Job Summary

This is a unique opportunity to be at the forefront of transforming diabetes care by helping providers unlock the full value of data-driven decision making. As a Clinical Omnipod Discover Specialist, you’ll partner directly with healthcare teams to seamlessly integrate innovative technology into clinical workflows—driving adoption, improving efficiency, and ultimately enhancing patient outcomes.

Core Responsibilities

• Drive Platform Adoption and Impact
  • Deliver tailored education and communication to HCPs to proactively address customer needs and lead effective clinic onboarding for the diabetes data management platform
  • Audit, diagnose, and resolve provider questions related to platform usage and reporting through consultation, education, and instruction
  • Present the diabetes data management platform by articulating a compelling value proposition that differentiates Omnipod from competitors, providing in-depth technical and educational expertise to address HCPs questions and concerns
• Serve as the Subject Matter Expert
  • Provide guidance to both internal and external stakeholders
  • Education HCPs and internal stakeholders on platform value, features, initiatives, and new enhancements to drive confidence and proficiency in the diabetes data management platform
  • Analyze complex issues, identify root causes, and implement effective solutions to resolve platform related challenges, ensuring timely resolution and minimal clinic workflow disruption, both virtually and in-person
• Collaborate for Impact
  • Partner with sales leadership and cross-functional stakeholders to execute organizational priorities
  • Capture and share customer feedback related to innovation, functionality, and product enhancements to key stakeholders within the organization
  • Collaborate with teams to support clinical inquiries and provide troubleshooting assistance as needed

Skills & Abilities

• Experience with diabetes data management platforms and/or medical device sales experience
• Strong written and verbal communication skills, with the ability to effectively influence and align internal stakeholders
• Proven ability to manage multiple priorities and deliver regional objectives in a fast-paced environment
• Ability to translate complex technical concepts and clinical workflow processes into clear, simplified, and actionable steps
• Strong collaborative skills with a consistent focus on successful execution and results
• Ability to understand, troubleshoot, and recommend solutions for technology-related issues
• Proficiency with healthcare technology and clinical workflow systems, including enterprise data platforms and personal medical devices (e.g., insulin pumps and continuous glucose monitors)
• Analytical skills with the ability to interpret data, extract insights, and apply learnings to inform decisions and strategy

Education & Experience

• Minimum Requirements: Bachelor’s degree, 3+ years of relevant clinical experience, 2+ years specializing in diabetes management, Professional, up-to-date credentials and/or certifications (Certified Diabetes Care and Education Specialist (CDCES), Registered Dietitian (RD), or Registered Nurse (RN), PharmD, or other clinical credentials and/or certifications; state licensure (as required per state)
• Valid driver’s license required

Physical Requirements

• Must reside within the geographic area of the assigned area
• This position is a field-based position requiring significant travel within a defined region; travel is estimated at approximately 75%, with overnight travel required and may flex depending on business needs
• Candidate must reside within a reasonable commuting proximity to a major airport/airline hub
• Ability to lift, carry, and transport up to 30 lbs. of professional materials, including sales samples and literature

Additional Information

• Compensation & Benefits: For U.S.-based positions only, the annual base salary range for this role is $84,700.00 - $127,000.00 This position may also be eligible for incentive compensation
• We offer a comprehensive benefits package, including: Medical, dental, and vision insurance, 401(k) with company match, Paid time off (PTO), and additional employee wellness programs