Clinical Nurse Supervisor (RN or LPN)

Job Summary

Responsible for day to day effective and efficient operations of the Charlotte Community Health Clinic (CCHC). Works under the supervision of the Director of Nursing and collaborates with the Medical Director to assure that sites operates in a manner consistent with CCHC mission and strategic plan.

Responsibilities

• Direct supervision of clinical staff (RN supervises clinical nurses and medical assistants; LPN supervises medical assistants only).
• Day to day clinical operations (staffing, workflows, auditing, infection Control, compliance etc.) for clinical sites.
• Recruitment, interviewing, selection and orientation of team members.
• Evaluates staff performance relative to job goals/requirements; coaches staff and recommend and perform necessary in-service education programs and/or training identified.
• Communicates new/changed regulations, polices and or procedures to ensure regulatory compliance.
• Maintains assigned budget and orders clinical supplies.
• Serves as the contact point, advocate, and informational resource for clinical staff.
• Supervises, teaches clinical team, and provides feedback, as needed.
• Able to assist in clinic as needed (provide patient care, assist with offsite clinics).
• Delegates or assigns patient care to appropriate team members commensurate with their validated competency to perform the task, evaluates outcomes.

Qualifications

• Licensed and credentialed (Registered Nurse or LPN)
• Bilingual preferred, but not required
• 3-5 years’ experience in clinical or community resource settings with supervisory/managerial experience required; care coordination and/or case management experience is desirable
• Evidence of essential leadership, education, counseling skills, and strong interpersonal skills; ability to work with colleagues across sites
• Proficiency in communication technologies (email, cell phone, etc.)
• Highly organized with ability to keep accurate notes and records
• Experience with health IT systems and reports is desirable
• Local knowledge about and connections to community health care and social welfare resources is desirable
• BLS (or earned within 90 days of hire)

Special Skill Requirements

• Core values consistent with a patient- and family-centered approach to care
• Demonstrates professional, appropriate, effective, and tactful communication skills, including written, verbal and nonverbal
• Demonstrates a positive attitude and respectful, professional customer service
• Acknowledges patient’s rights on confidentiality issues, maintains patient confidentiality at all times, and follows HIPAA guidelines and regulations
• Proactively acts as patient advocate, responding with empathy and respect to resolve patient and family concerns, and recognizes opportunities for improvement to meeting patient concerns
• Proactively continues to educate self on providing quality care and improving professional skills

Company Description

Started in 2000 by a group of committed volunteers, Charlotte Community Health Clinic is a Federally Qualified Health Center (FQHC) that offers high-quality medical, dental, and behavioral health services for children and adults. Although we serve all populations, as a FQHC, we have a special purpose of serving the underserved. We work towards a healthy community where all individuals, regardless of ability to pay, have access to affordable, quality, and comprehensive health care. We accept most major health insurance plans, as well as Medicaid and Medicare. For patients without health insurance, we offer a discount program based on income and family size. Our organization is growing! We are thrilled about the expansion of care that our growth allows us to provide. Our goal is to recruit, develop, and retain a team that not only meets the minimum job qualifications, but shares our passion for serving those who need it most. For More Information About Us, Use The Link Below https://charlottecommunityhealth.org/en/

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Short Term & Long Term Disability
• Life Insurance
• 401K Retirement Plan w/ discretionary match
• Paid Time Off (PTO)
• Holiday Pay
• Employee Assistance Program (EAP)

EO Employer

Charlotte Community Health Clinic, Inc. is an Equal Opportunity Employer. We do not discriminate in any aspect of employment with regard to age, race, sex, national origin, disability, color, marital status, veteran’s status, or religion.