Clinical Navigator - FT Days | Katy Rehab

Are you passionate about your career, results‑driven, and love helping people? At PAM Health, our results are seen every day in the patients we help. Once you enter our facility, you are “PAMily,” and we take care of our PAMily.

About the role

As a Clinical Navigator you are the face of our hospital. You will meet people at their worst moments and, by sharing our success and the potential they can achieve during their rehab stay, help them understand the support they have to reach their goals.

Responsibilities

• Works under the direction of the Director of Business Development.
• Cultivates referral relationships, manages an assigned territory, and completes patient assessments.
• Makes sales contacts and analyzes referral and admission data from the assigned territory.
• Collaborates with business development team members, admissions staff, nursing, and other internal and external staff to facilitate referral conversion.
• Provides feedback and recommendations for program development and quality‑improvement initiatives related to customer service, the referral and admission process, and patient and referral‑source satisfaction.
• Develops and maintains excellent relationships with prospective patients, family members, physicians, ICU and floor nurses, discharge planners, case managers, and payer representatives.

Qualifications

• Degree in a health‑related field from an accredited college or university (preferred).
• Current licensure in nursing, respiratory therapy, physical therapy, occupational therapy, or speech‑language pathology (required).
• Prior marketing and/or rehabilitation/LTACH experience (preferred).
• Minimum of two years’ experience in the designated field of licensure, preferably with rehabilitation/LTACH and marketing experience.

Benefits

• Medical benefits: EPO/HDHP/HSA options, prescription coverage, Rx ’n Go, and Teladoc.
• Comprehensive dental and vision benefits.
• Employee Assistance Program offering counseling, legal, and financial services.
• Flexible Spending (FSA) and Health Savings (HSA) accounts.
• Life and disability insurance.
• Education/in‑service opportunities including continuing education and tuition assistance.
• Supplemental insurance options: accident, critical illness, cancer, pet, and identity theft protection.
• Discounts on auto, home, cell phone, and gym memberships.
• Personal travel discounts.
• Employee bonus referral program.
• 401(k) plans with discretionary employer match.
• Generous paid benefit time.