Clinical Medical Assistant-Urology - Full-Time

About the Role

A Non-Certified Medical Assistant (NCMA) performs essential clinical and administrative tasks such as taking vital signs, scheduling, managing records, preparing exam rooms, and assisting doctors. This role focuses on foundational patient care and office flow in clinics and private practices, relying on on-the-job training with a more limited scope than certified medical assistants.

Responsibilities

• Interview patients and measure vital signs.
• Prepare exam rooms and assist with patient transfers, dressing, specimen collection, and exam preparation.
• Perform screenings per provider guidelines.
• Support providers and nurses with procedures, charting, patient/family instructions, and calls.
• Manage schedules and organize patient flow; escort patients to exam/procedure rooms.
• Send and receive medical records; obtain lab, x-ray, hospital notes, and referral information.
• Complete forms, requisitions, and schedule appointments.
• Verify insurance coverage and update patient demographics and charts.
• Review in-basket messages and prepare medical records for office visits.
• Clean rooms, instruments, and equipment between visits to ensure infection control.
• Run and document equipment quality controls; maintain logs (refrigerator, sample, quality control).
• Order, sort, and stock supplies; restock exam/procedure rooms.
• Respect and promote patient rights; respond appropriately to emergency codes.
• Report patient or staff concerns to supervisor.
• Practice aseptic technique and sterilization; record vital signs and prepare for physical exams.
• Apply clinical pharmacology knowledge; administer medications (oral, injection) and verify prescriptions.
• Assist with minor surgeries and tray set-up; provide pre/post-surgical care.
• Apply dressings, remove sutures, and dispose of biohazard waste safely.
• Deliver therapeutic modalities and educate patients on assistive devices, body mechanics, and home care.
• Perform lab procedures per OSHA guidelines; apply quality control methods.
• Conduct CLIA-waived testing, capillary punctures, and venipunctures (additional training required).
• Handle specimens (urine, throat, vaginal, stool, sputum).
• Conduct electrocardiography (additional training required).

Requirements

• High School diploma or equivalent (required).
• BLS certification completed prior to starting and maintained going forward (required).
• Previous medical assistant experience (preferred).
• Phlebotomy skills (preferred).

For Medical Assistants working in areas with DNV Advanced Specific Disease Certification requirements:

• Ortho: 4 hours of education annually.
• Stroke: 1 hour of education annually.
• Spine: 2 hours of education annually.

Qualifications

The employee must be able to:

• Deliver age-appropriate care by applying knowledge and skills for patients served in the practice.
• Apply principles of growth and development across the lifespan.
• Assess and interpret patient data to identify age-specific needs.
• Provide care in alignment with unit policies and procedures.

Location: Physician Practices, Chattanooga, TN