CLINICAL MANAGER RN

Overview

Covenant Medical Group is the employed and managed medical practice organization of Covenant Health, providing comprehensive care across East Tennessee. With more than 300 physicians and advanced practice providers in 20 communities, the team delivers expertise across a broad spectrum of specialties from primary care and walk‑in clinics to preventive medicine and advanced surgical and subspecialty services. The organization is committed to coordinated, patient‑centered care that spans the continuum of health needs, ensuring access to exceptional providers close to home.

Position Summary

The Clinical Manager is accountable for the delivery of high‑quality nursing care and for the administrative management of a regionally located network of CMG clinics (all specialties) and the associated clinical staff for all assigned locations, which include no fewer than eight clinics. The role plans, directs, coordinates, and controls the work of professional and para‑nursing personnel, oversees daily operations, and collaborates with the Clinical Services Leadership Team on all clinical service directives.

Responsibilities

• Deliver high‑quality nursing care and manage administrative functions for a network of at least eight CMG clinics.
• Plan, direct, coordinate, and control the work of professional and para‑nursing personnel in assigned clinics.
• Oversee daily operations and clinical services across all assigned locations.
• Select, train, orient, develop, and evaluate performance of clinical staff.
• Ensure appropriate staffing mix and allocation in accordance with departmental guidelines.
• Maintain departmental policies, quality‑improvement initiatives, safety, environmental, and infection‑control standards.
• Ensure compliance with applicable federal, state, and nursing regulatory standards.
• Work with on‑site clinical supervisors to maintain regulatory compliance.
• Develop departmental budgets with the Practice Leader and administer operations within budgeted parameters.
• Maintain operational reports, records, and statistical data for administrative and regulatory purposes.
• Coordinate and report outcomes of clinical activities performed on behalf of patients.
• Attend and actively participate in nursing and interdisciplinary committees as appropriate.
• Facilitate communication between clinical staff, medical staff, and ancillary departments for problem solving and quality improvement.
• Align practice‑wide goals and objectives with facility and system priorities.
• Promote a safe environment that supports evidence‑based, high‑quality patient care.
• Protect patient confidentiality through professional staff communications.
• Supervise, institute, and evaluate clinical interventions and documentation.
• Demonstrate competence in delivering age‑specific care according to population needs.
• Collaborate with other disciplines to ensure patient care is timely, efficient, and effective.
• Facilitate professional development of staff and retain qualified personnel.
• Travel locally between assigned clinics as needed, based on clinic requirements.
• Establish performance indicators, monitor them, and provide frequent feedback to the Office Manager and team members.
• Establish and evaluate core competencies for all clinical team members; identify and address learning needs.
• Approve payroll preparation and monitor sick time, overtime, and paid time off in conjunction with the local Clinical Supervisor.
• Monitor customer satisfaction results together with Practice Administrators and Office Managers.
• Plan, implement, and evaluate the departmental quality‑assurance plan in partnership with the Director of Operations and the Director of Clinical Services.
• Work with the VP of Operations and VP of Clinical Services to develop, review, and revise policies and procedures to ensure compliance with Safety, CLIA, OSHA, Infection Control, and other regulatory/accrediting agencies.
• Complete required education assignments annually and participate in quality‑improvement initiatives.
• Perform other related duties as assigned or requested.

Education

• No specific degree required, but candidates must meet the standards for the required licensure.
• Possession of a Bachelor’s degree in nursing or a related field is preferred.

Experience

• Three (3) years of recent clinical nursing experience required.
• Two (2) years of recent leadership or managerial experience preferred.
• Certification or experience in the area of practice specialty/focus is preferred.

Licensure Requirements

• Must hold and maintain a Tennessee state Registered Nurse license.
• Must possess a valid Tennessee driver’s license (Class D) and meet state‑mandated minimum insurance coverage.
• Driving record must meet Covenant Health minimum standards at the date of hire and throughout employment.