Clinical Manager - Minimally Invasive Surgical Support

About Us

SpecialtyCare is a passionate, driven team dedicated to making a difference in healthcare. Our clinicians and technicians participate in over 350,000 surgeries each year across 45 states, the District of Columbia, and Puerto Rico. We serve more than 1,000 hospitals and support over 13,000 surgeons, making us the most experienced provider of outsourced clinical services in the industry. Our minimally invasive surgical support (MISS) teams play a vital role in the operating room by providing surgeons with the correct instruments needed to perform procedures.

About the Role

As a Clinical Manager, Minimally Invasive Surgical Support, you will lead and manage the day-to-day efforts of the minimally invasive team at your facility. Your responsibilities include ensuring client satisfaction while adhering to the highest quality and compliance standards. You will assemble surgical trays according to each surgeon’s unique preferences, ensure instruments meet quality standards, and work alongside Clinical Technicians.

Responsibilities

• Assure departmental operations comply with standards set by regulatory agencies (e.g., state Department of Health, Joint Commission).
• Manage staff, including scheduling, time approval, hiring, and corrective action as needed.
• Provide comprehensive departmental orientation for new personnel and ensure ongoing training for existing staff.
• Develop and implement departmental performance improvement activities, ensuring staff participation.
• Establish and maintain internal inventory levels, par level stocks, and monitor proper utilization.
• Establish and maintain a preventative maintenance program for equipment in coordination with hospital departments.
• Provide instructions and in-service training on new products, procedures, and equipment to prevent resource loss and maintain safety.
• Implement and reinforce SpecialtyCare’s Vision, Mission, and Values.
• Meet regularly with the SpecialtyCare regional management team to discuss issues, successes, and opportunities for improved service.
• Perform other duties and work on special projects as assigned.

Requirements

• Associate’s Degree or equivalent, preferred.
• Three years of management experience in a clinical setting.
• Ability to teach and demonstrated proficiency in written and oral communications and interpersonal skills.

Qualifications

The successful candidate must bring a high level of ethical, intellectual, professional, and personal values that complement the team and company vision. The following competencies are highly valued:

• Strong relationship builder with exceptional interpersonal skills, capable of influencing perceptions, decisions, and actions through effective communication.
• Proven self-starter who works well both independently and in a team environment.
• High energy, self-motivated individual whose style drives performance and continuous improvement using an analytical and metrics-based approach.
• Ability to review and synthesize medical literature for writing clinical procedure guidelines, policies, and peer-reviewed scientific publications.
• Works well in a fast-paced environment with a sense of urgency.
• Lives the SpecialtyCare Values: Integrity, Care, Urgency, and Improvement.

Benefits

• Funds allocated for continuing education, professional association membership fees, and dues.
• Tuition reimbursement or tuition repayment assistance.
• Full benefits package, including a matching 401K and generous PTO plan.
• Coverage for maintaining certification.