Clinical Manager - Home Health Care
Why Croí Health?
Croí Health is a mission-driven, non-profit organization providing home health, palliative, hospice, and wellness services across 27 communities, from Milton to Plymouth. Consistently earning five-star CMS ratings, we lead with innovation, quality, and heart. Join us and make a difference every day—because here, caring is more than what we do, it’s who we are.
About the Role
We are seeking an experienced, talented, and compassionate Home Health Clinical Manager for a full-time position. The Full-Time Home Health Clinical Manager is responsible for the overall day-to-day operations of the Home Health Department, including oversight of clinical programs and staff.
Responsibilities
- Supervise clinical programs and professional/clerical staff.
- Ensure the delivery of high-quality, patient-centered home health services in compliance with state, federal, and agency regulations.
- Communicate effectively and compassionately with patients, families, physicians, and community partners regarding care plans and services.
- Collaborate with Intake and Referral teams to ensure appropriate home health admissions and timely initiation of care.
- Maintain appropriate staffing levels; participate in hiring, onboarding, performance management, and termination processes.
- Ensure staff competency through orientation, education, coaching, and performance evaluations.
- Coordinate patient care conferences, case management activities, and interdisciplinary team meetings.
- Provide timely coaching, counseling, and recognition to staff members.
- Participate in home health marketing, community outreach, and referral development activities.
- Assist with budget development, approve care-related expenditures, and implement cost-effective practices while maintaining quality patient outcomes.
- Contribute to short- and long-term departmental planning and strategic initiatives.
- Monitor patient satisfaction, conduct client visits as needed, and investigate and resolve patient or family concerns.
- Submit required departmental reports within established timeframes.
- Support clinical quality improvement initiatives, regulatory compliance, accreditation readiness, and survey preparation in collaboration with the Quality Improvement Department.
- Monitor key performance indicators, including patient outcomes, productivity, utilization, and quality measures.
Requirements
- Current Massachusetts RN, PT or OT license.
- Experience working with electronic medical records required.
- Minimum of 2–3 years of RN, PT or OT experience experience.
- Minimum of 1 year of supervisory experience, preferably leading a team of nurses and clinical staff.
Qualifications
- Education: Current Massachusetts RN, PT or OT license.
Skills
- Strong leadership and supervisory skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Proficiency in electronic medical records systems.
- Knowledge of home health care standards and regulations.
Benefits
Medical, Dental and Vision Benefits
Company paid Life Insurance and Long-Term Disability
Generous Paid Time Off Package
401(k) match program
Flexible Spending Account
Tuition Reimbursement and Scholarship Program
Mileage Reimbursement (in field positions only)
Pay
$110,000 - $125,000
Schedule
Full-time position