Clinical Manager - Home Health

Who are we?

We are Crossroads Home Health and Hospice! At Crossroads, we are committed to creating an environment that acts as a magnet for the most collaborative, unselfish, and team-oriented people. Crossroads Home Health and Hospice currently provides Home Healthcare and end-of-life Hospice Care to 1,500 patients throughout CA, UT, AZ, and OR. With 12 Medicare Certified agencies, 14 locations, and a great support team, Crossroads Home Health and Hospice is positioned with the strength of a large organization, but the heart of a small one. We are on a mission to inspire the best in people, situations, and communities with every interaction. Want to join us?

Who are you?

Aside from having some outstanding clinical leadership skills, you will have a "We over Me" mentality. We firmly believe in unity and taking ownership of how our interactions affect the team as a whole. Our commitment to our team allows us to be our very best every day. Someone who enjoys being a part of the solution, results-driven, adaptable, service-oriented, and a team player will thrive on our team. If this sounds like you, we definitely want to meet you!

The Details

We are looking for a driven and knowledgeable Clinical Supervisor to join our incredible team in the San Francisco area of California! As a Clinical Supervisor, you will play a vital role in supporting the DPCS and help drive the success of our clinical team. In this role, you will be responsible for guiding the clinical team on the proper processes as they care for our patients.

Responsibilities

• Supervises Home Health nurses, LVNs, and other patient care team members
• Ensures that high-quality patient care is delivered and that care plan goals are met
• Reviews documentation, patient satisfaction reports, and care plans
• Participates in and oversees team conferences conducting/participating in multidisciplinary team conferences, and reviewing patient satisfaction reports
• Solves patient/family member concerns
• Performs disciplinary actions and employee training; conducts performance assessments for employees
• Ensures that company policies and procedures are followed
• Conducts field RN visits to patients as needed
• Conducts supervisory field visits with Home health patient care providers

Qualifications

• Current CA RN license
• Previous leadership/supervisory experience (preferred)
• Experience with clinical complexities
• Multitasking and time management skills
• Excellent communication skills, both verbal and written
• Exceptional interpersonal skills
• Team-oriented