Clinical Manager, Global

What you’ll be doing:

• Supervise and lead clinical team members delivering services to a portfolio of customers
• Interview, hire, onboard, and support the professional growth of team members, including regular 1:1s, team meetings, and performance reviews
• Ensure high-quality, timely delivery of clinical services, including assessment, ongoing care management, crisis intervention and safety planning, care coordination and clinical training and presentations
• Maintain a pulse on emerging needs across your programs and work proactively to ensure clinical excellence, compliance, and responsiveness
• Collaborate with clinical leadership and cross-functional stakeholders to improve team processes, develop SOPs, and refine clinical models
• Support operational readiness for high-acuity or after-hours needs, including periodic on-call responsibilities and coordination with overnight teams
• Foster a collaborative, mission-driven team culture that aligns with Spring Health’s values and commitment to removing every barrier to mental health

What you'll bring:

• 3+ years of leadership and management experience, including supervision of teams of 15+
• 10+ years of experience in behavioral health, including experience in EAP and management consultation and management of a geographically dispersed team
• Active independent clinical license (e.g., LCSW, LMFT, PsyD, LCPC, MD, RN etc.)
• Track record of building and growing high performing teams and mentoring frontline team members
• High sense of urgency and results focus combined with a service orientation
• Naturally relentless in breaking barriers to get things done with speed and quality
• Exceptional communication skills, with the ability to inspire and engage a team, and be highly attuned to the organizational culture
• Training and experience in evidence-based modalities of care, including longitudinal care management
• Excitement about working in a rapidly changing organization
• Experience with telephony and documentation tools and systems

Pay:

The target base salary range for this position is $97,325 - $114,500, and is part of a competitive total rewards package including stock options and benefits.

Benefits:

• Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts
• HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type
• Employer sponsored 401(k) match of up to 2% for retirement planning
• A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents
• Competitive paid time off policies including vacation, sick leave and company holidays
• At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents
• Access to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals
• Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses
• Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
• Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
• Up to $1,000 Professional Development Reimbursement a year
• $200 per year donation matching to support your favorite causes