Clinical Manager for System Outpatient and Retail Pharmacy

Responsibilities

• Develops, implements, and maintains processes for the smooth operation of system outpatient and retail pharmacy sites.
• Anticipates and leads the fulfillment of pharmacy clinical and operational service needs.
• Provides program level management as well as shift specific management in areas of responsibility.
• Performs supervisory responsibilities through selection, training, evaluating, counseling, and corrective action of team.
• Provides professional development and coaching to team members to ensure performance and behavioral expectations are met.
• Collaborates with internal and external stakeholders through active participation in pharmacy department committees, multidisciplinary hospital committees, clinic partnerships and professional association committees.
• Oversees strategic planning and innovation to meet institutional, departmental, patient care, and regulatory requirements.
• Manages capital and operating budgets for individual cost centers while ensuring compliance with regulatory agencies at the federal and state levels.
• Proactively seeks opportunities to improve performance and enhance customer satisfaction and implements processes to minimize waste.
• Builds and maintains relationships with key individuals and solicits feedback on pharmacy performance.
• Develops policies, standard operating procedures, and clinical decision support in response to clinical, operational, and financial needs.
• Ensures appropriate communication and staff education precede the implementation of new policies and guidelines.
• Provides clinical or operational pharmacist services to patients via monthly staffing at sites to maintain expertise in operations.
• Teaches students, residents, and new pharmacy staff, and participates in scholarly activities.
• Ensures and audits compliance with federal, state, local, and institutional policies, procedures, standards, and regulations.
• Supports the development of budgets and financial stewardship goals that uphold safe practices within the medication use process.
• Maintains financial and productivity performance and addresses variances in area of responsibility.
• Demonstrates clinical or operational expertise through publications, presentations, committee activities, and/or program development aimed at patient care and advancement of pharmacy practice.

Requirements

• PharmD or BS Pharmacy Degree.
• Active pharmacist licensure with the NC Board of Pharmacy or obtainable before initiation of employment.
• Three years pharmacist experience or equivalent required.
• Management experience preferred.
• Certified immunizer, oral contraception prescriber, long-acting injectable administrator preferred.