Clinical Liaison - Rehab - Full-Time Days - Bayfront Hospital - St Petersburg

About the role

The Clinical Liaison is a liaison between internal and external referral sources and the inpatient rehabilitation facility. This position is responsible for establishing relationships with stakeholders (such as physicians, payers, internal and external referral sources) and ensuring appropriate patient placement. The Clinical Liaison is responsible for completing clinical assessments and screening potential candidates in conjunction with the Medical Director/rehabilitation physician.

Responsibilities

• Aid and coordinate the referral and pre-admission process, including appropriate documentation of patient assessment regarding reason for admission to an acute inpatient hospital rehabilitation facility in accordance with CMS regulations.
• Early identification of potential patients through effective communication with hospital care management team, physicians, other referring facilities, and through clinical rounds as assigned.
• Thorough on-site clinical evaluation of patients, including chart review, clinical physical screening, and interaction with the physicians, nurses, and therapists directly involved in the candidate’s care.
• Family members or significant others may also be interviewed to obtain accurate information as to premorbid functional status, personal interests, cultural considerations, and discharge plans affecting the rehabilitation admission.
• Demonstrate knowledge of growth, development and the aging process for the planning and delivery of age-appropriate care.
• Secure information relating to patients’ resources and benefits. Obtain insurance authorization for admission to inpatient rehabilitation, including coordinating negotiations for workers' compensation.
• Communicate to patients and families the information about the facility and program. Communicate the expectations and requirements for participation. Offer, conduct or arrange tours of program(s) as needed.
• Notify referral sources of admission decision and transfer times in a timely manner. Coordinate the transition from the referring facility or home to the rehabilitation facility.
• Establish appropriate contacts with attending physicians/consultants, care management team, and other involved healthcare professionals as necessary to ensure timely admissions.
• Provide input into market analyses, identify opportunities, and implement marketing plans to support the rehabilitation facility.
• Maintain reports related to referrals, admissions, denials and census.
• Maintain reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintain compliance with all Orlando Health policies and procedures.
• Serve as a resource to staff and other healthcare professionals.
• Promote physician and community awareness. Participate in healthcare and community awareness events as necessary.
• Maintain data related to program.

Qualifications

• Degree from an accredited school and licensed in a health-care related field.
• Minimum of two (2) years of Clinical experience required with demonstrated skills in clinical assessment and marketing.
• Minimum of two (2) years experience in acute care or rehab preferred.
• Requires a professional level of knowledge in physician relations and interfacing with insurance companies.
• Extensive knowledge of local provider and medical communities.
• Good communication skills.
• Ability to work harmoniously with other personnel.
• Ability to deal tactfully with, patients, hospital staff and the general public.
• Must be able to follow written and oral instructions.
• Maintain a current license as Nursing, Physical Therapy, Occupational Therapy, Speech Therapy, Respiratory Therapy, or Licensed Clinical Social Worker in State of Florida.
• Must maintain a valid Florida driver’s license.

Benefits

About The Organization
Orlando Health Bayfront Hospital is a comprehensive tertiary care facility that has been serving St. Petersburg and the surrounding communities for more than 100 years. It is a 480-bed teaching medical center with nationally recognized care across emergency medicine, cardiology, neurosurgery, orthopedics, women’s services, and advanced surgical specialties. The hospital’s Level II Trauma Center is the only adult trauma center in Pinellas County and, in partnership with Johns Hopkins All Children’s Hospital, is one of Florida’s 13 state-certified Level III Regional Perinatal Intensive Care Centers. A commitment to quality has earned the hospital recognition with a USA Today Top Workplaces award for 2025 and an “A” Hospital Safety Grade for Spring 2025 from The Leapfrog Group. Orlando Health Bayfront Hospital is part of the Orlando Health system of care, which includes award-winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities that span Florida’s east to west coasts. As part of the Orlando Health system, Bayfront combines the resources of a leading regional healthcare network with the personalized, community-focused care that has defined the hospital for generations.

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