CLINICAL LABORATORY MANAGER, POINT OF CARE TESTING

About the Role

At SGMC Health, we are collectively working towards goals that make our community a better place through purpose, excellence, and team spirit. This role involves managing the Clinical Laboratory, ensuring quality and efficient laboratory testing relevant to customer needs. The Clinical Laboratory Manager oversees Point of Care Testing (POCT) processes, promotes optimal patient outcomes, serves as a resource for nursing staff and healthcare providers, and provides education and consultation services in POCT.

The manager will assess and monitor POCT performance, resolve issues, document staff competency, and ensure compliance with DNV, CLIA ‘88, and OSHA standards. Responsibilities include reviewing literature for POCT trends, evaluating and developing new POCT procedures, monitoring CLIA certifications for all outside entities performing POC tests, and managing all Point of Care programs for South Georgia Health System.

Responsibilities

• Establish, maintain, and deliver quality and efficient laboratory testing relevant to customer needs.
• Manage laboratory operations using appropriate policy, procedure, staffing, and budgetary management within DNV, CLIA ‘88, and OSHA standards.
• Oversee POCT processes and promote optimal patient outcomes.
• Serve as a resource for nursing staff and other healthcare providers in the performance of POCT.
• Provide regular and impromptu education and consultation services in POCT.
• Assess and monitor performance of POCT, resolve issues/problems, and document POCT staff competency.
• Review literature for trends in POCT and evaluate/develop new POCT procedures.
• Monitor current CLIA certifications for all outside entities performing POC tests.
• Manage all Point of Care programs for South Georgia Health System.
• Create and maintain policies, procedures, and documentation related to clinical information.
• Analyze regulations, standards, and clinical issues related to patient outcomes.
• Plan and conduct educational programs for a wide range of healthcare personnel.

Requirements

• Meets requirements for position as defined by CLIA ’88 standards and the Georgia Laboratory Licensure law (O.C.G.A. 31-20).
• Holds a bachelor’s degree in a chemical, physical, biological science, medical technology, or medical laboratory science from an accredited institution.
• Must be registered with a recognized Medical Technologist/Scientist certifying agency such as ASCP, AMT, HHS/HEW, AAB, or other MT/MLS.
• At least two (2) years of laboratory training or experience, or both, in non-waived testing in the designated specialty or subspecialty areas of service.
• Previous supervisory, leadership, or management experience required.
• Flexible in work schedule, assignments, workloads, setting priorities, and utilizing problem-solving techniques.
• Ability to formulate letters, memos, document clinical information, create policies and procedures, and provide learning opportunities.
• Excellent verbal, written, and behavioral communication skills.
• Ability to work effectively with and assess learning/training needs of various non-lab healthcare personnel.
• Ability to understand the duties and responsibilities of non-lab personnel that perform POC testing and how such interact with POC performance.
• Utilize a variety of office, educational, clinical, and non-clinical equipment.
• Current valid driver’s license.

Working Conditions

• Works primarily in a hospital, laboratory setting, and office or classroom/meeting areas.
• Primarily daytime hours (0800-1700) with flexibility required to meet educational needs.
• Considerable walking, standing, stooping, bending, and occasional lifting (in excess of 25 pounds).
• Mental effort required to assess, plan, and make or recommend decisions in a complex environment.
• Likely to be exposed to blood/body fluids, including infectious diseases.

Benefits

• Low healthcare insurance premiums.
• 401(k) with employer match.
• Paid Time Off (PTO).
• Employee discounts.
• Company-paid life insurance.
• Short-term and long-term disability.
• Cancer insurance.
• Accident insurance.
• Pet insurance.
• Tuition reimbursement.
• On-the-job training and skills development.
• Opportunities for growth and advancement.
• Employee Assistance Program.

Schedule

Full Time, 8-hour day shift (0800-1700).