Clinical Laboratory Assistant- Trainer, Woodward/Specimen Management, (1378)

Schedule

Monday-Friday 1500-2330 with weekends and other shifts as needed

Location

Woodward/Specimen Management

Salary/Hourly

Hourly

Job Summary

Under the direction of the department manager(s), develops and conducts job specific training programs for employees and students related to departmental use of computer systems, applications, operations, and workflow. Monitors progress of trainees and reports to manager on individuals’ progress. Monitors and documents employees’ competencies. Depending on the department, some travel with occasional overnight stays may be required. May perform and enter results for waived complexity tests and may load specimens on instrumentation for moderate complexity tests depending on location.

Essential Function

• Conduct group and one-on-one training sessions for all new employees, existing employees, and students as needed.
• Develop, implement and document methods to monitor and report performance competency, training progress and progress toward complete of career ladder promotions.
• Work with department manager(s) and corporate training to develop standardized, measurable training programs for new and existing employees.
• Work with manager(s) to develop, schedule, coordinate, implement and monitor training for employees when processes or systems change.
• Develop and implement systems and programs designed to measure/evaluate individuals' competencies relating to specific career ladder positions.
• Assist within department as directed by manager(s) as appropriate.
• Ensure all staff is aware of and attend mandatory compliance, quality and staff training, when assigned by Manager(s).
• Under direction of department manager(s) ensure specified quality indicators and monitors are correctly measured, and provide appropriate feedback and retraining to trainees and staff.
• Serve as subject matter expert to represent assigned department in cross departmental meetings, work groups and the development of relevant policies and procedures.

Minimum Qualifications

• High School diploma or equivalent.
• Meet one of the following:
• Two (2) years directly relevant experience within TriCore Reference Laboratories.
• One (1) year directly relevant experience within TriCore Reference Laboratories plus completion of relevant education such as a Bachelor or Associate degree.
• Three (3) years directly relevant experience elsewhere.

Note A

If the Department Trainer is required to train and help cover at Sandia National Labs, an ASCP phlebotomy certification or qualified phlebotomy certificate is required and/or must be obtained within 30 days.

Note B

In departments/locations with direct patient contact, prove immunity or be eligible to receive rubella, rubeola and varicella immunization.

Preferences

• Training experience, completion of a relevant adult education training program.

General Requirements

• Basic knowledge and understanding of effective training methodologies.
• Ability to effectively deliver training in a group or individual setting.
• Ability to develop and maintain standardized, measurable training and competency records.
• Effective communication and interpersonal skills: including the ability to write training materials, letters and other materials and the ability to effectively communicate in both group and individual settings.
• Effective listening skills.
• Effective organizational and time management skills.
• Able to maintain confidentiality.
• Basic PC competency.
• Able to work effectively independently or in a team setting.
• Able to use a variety of mediums for training (lecture, video, handouts, discussion).
• Maintain flexibility in scheduling.
• Willing to work weekends and evenings as needed for training purposes.
• Able to do some travel with occasional overnight stays as required.
• Eligible to work in a health care facility as provided by the New Mexico Caregivers Criminal History Screening Act or other applicable law.
• Valid driver's license.
• Good driving record.
• Must be insurable by lab insurance carrier if required by location.

TriCore Benefits

• Medical, dental, vision and life insurances
• 401(k) retirement plan with employer matching
• PTO
• Paid holidays
• Opportunities for continuous learning, education assistance, wellness programs, career advancement, and the ability to share in our genuine commitment to the health of our communities.
• A variety of shifts at multiple locations.