Clinical Lab Assistant - Phlebotomist - University Hospital, (1608)

Location: University Hospital

Schedule

Monday-Wednesday 2100-0700 with weekends, holidays, rotating on-call, and other shifts as needed.

About the Role

The Clinical Lab Assistant Phlebotomist is able to work independently and with minimal supervision and/or oversight. Successful candidates have the experience and skillset to perform one or more identified modalities. Compensation is dependent on the number of modalities performed. Candidates without experience may be considered for a paid apprenticeship level. Regular in-person attendance during scheduled work hours is essential.

Responsibilities

• Performs duties in a professional and courteous manner.
• Maintains supplies and inventory necessary to perform departmental functions.
• Observe students and/or new staff as needed.
• Exhibit basic problem-solving skills to ensure exceptional customer and patient care service levels.
• Responsible for hospital communication responsibilities as assigned, including on-call responsibilities during scheduled hours (cell phone) by location.
• Demonstrates effective telephone and verbal communication skills.
• Actively demonstrates professional judgment when dealing with clients, patients, and co-workers.
• Perform clerical functions as needed by the department, including, but not limited to documenting critical communication such as call-ins in the absence of a supervisor.
• Responsible for maintaining levels of confidentiality associated with position and access to personal and confidential information.
• Participate in and maintain coverage levels for on-call as needed/required to meet service levels.
• Participate in coverage for holidays, evenings, and weekends as needed or required.
• Basic PC skills.

Modalities

• Check-in and Order Entry/Reconciliation (Modality per system- Clinical, Anatomic, Research, Referral Testing)
  • Identifying patient in system
  • Reconciling electronic orders
  • Manual Entry when necessary
  • Insurance/payment when necessary
• General Phlebotomy (ages 10 and above) includes vacutainer, butterfly, and syringe collections.
• Special Collections and/or external shipping certification
  • Arterial blood gas, pediatric and infant draws, sweat collection, breath collections
  • Occupational health/drug screen collections, MRSA and Covid collections, therapeutic phlebotomies
• Assisting provider-performed procedures, including but not limited to FNA, Bone Marrow, EBUS, Bronchial lavage.
• Specimen Processing
  • Specimen receipt, sorting, delivery/loading
  • Decanting and retrieval for send-out testing and surgical sample triage
  • Specimen storage and disposal functions
• Non-conformity investigation/Problem Resolution (examples: Problem Desk aka Portal, TLC, NCE responses, client service) includes proper documentation.
• Lab Equipment Maintenance and/or support (superuser), to include chemical and biohazard waste management for non-testing instrumentation (cryostats and stainline).
• Sample Testing (waived to moderate) including appropriate instrument maintenance, biohazard disposal, and QC.
  • Reviews results to see if they are within defined parameters.
  • Identifies and resolves technical specimen problems.
  • Report out results.
  • Identifies, researches, and resolves specimen, QC, or instrument problems.
• Consistent training and/or assisting in competency assessments of modalities to employee and/or students with completing initial training documentation. This may include N95 FIT Testing.
• Department-specific skilled technical assistance:
  • BB-Product prep: irradiating units, thaw cryo and plasma, splitting plasma and platelets
  • Infectious Disease: Planting patient specimens that includes: Tissue and Bone processing (grinding and cutting), Plate Inoculation, Knowledge of anaerobic versus aerobic incubation requirements
  • Genetics and Cytometry: Nucleic acid extraction, cell culture and harvesting, renal transplant kit oversight and patient testing scheduling and monitoring
  • Histology and Cytology: Cytology specimen processing, slide preparation and staining, Histology specimen processing, including bone marrow grossing and knowledge of processing for each tissue type
• TRI Honest Broker
• Department-specific clerical or support functions
  • Organization of AP/HP cases and slide distribution
  • FFPE Block and slide filing and material retrieval
  • Consult Case management (ordering, material retrieval, billing, Client on the Fly, report upload)
  • Client Material return
• Unit allocation & issue: cryo, plasma, platelet, bone, and tissue
• Skilled Inventory management: (ordering, receiving, monitoring par levels, end-of-month reconciliations, includes blood supply, reagents, supplies, TriBuy training, and competency)

Requirements

• Minimum Education: H.S. diploma or equivalent.
• Preferred PBT (ASCP) or equivalent certification.
• Completion of a relevant Clinical Lab Assistant or comparable program.
• Immunization Requirements:
  • Prove Immunity to Hepatitis B, or be immunized, or sign a waiver refusing Hepatitis immunization.
  • Provide documentation of a PPD test conducted not more than 90 days prior to date of hire, or have a PPD test conducted through TriCore.
  • In departments/locations with direct patient contact: Prove immunity or be eligible to receive rubella, rubeola, and varicella immunization.
• Valid driver's license.
• Good driving record. Must be insurable by lab insurance carrier as required by location.
• Eligible to work in a health care facility as provided by the New Mexico Caregivers Criminal History Screening Act or other applicable law.

Qualifications

• Candidates with no training or experience may be considered for an apprenticeship.
• Selected Candidates will be placed into CLA Level 1, Level 2, Level 3, or Level 4 based on the number of modalities (listed above) completed on a regular basis. Assigned modalities are determined by the department leadership.

Benefits

• Medical, dental, vision, and life insurances
• 401(k) retirement plan with employer matching
• Paid time off (PTO) and paid holidays
• Opportunities for continuous learning and education assistance
• Wellness programs
• Career advancement opportunities