Clinical Intern, Specialty Pharmacy

Responsibilities

• Perform telephonic consultations with patients regarding the use of their specialty medication and management of their disease state.
• Communicate effectively with patients, physicians, pharmacists, and payers in the fulfillment and patient care of specialty pharmacy medications.
• Assess patient needs, perform medication reconciliation, and conduct properly documented patient encounters and clinical interventions.
• Provide patient education through telephonic consultations for patients of the specialty pharmacy in accordance with Lumicera’s Patient Management Program.
• Answer clinical questions from patients and caregivers.
• Provide detailed clinical documentation of patient consultations and interventions in pharmacy software system in compliance with internal policies and procedures and external regulatory bodies.
• Contact physicians for new prescriptions, consult with physicians and nurses regarding pharmaceutical questions, and contact pharmacies for prescription transfers.
• Work with physicians to convert prescriptions to generic, biosimilar, or preferred drugs whenever possible.
• Conduct evidence-based research and interpret clinical data in support of Lumicera’s clinical outcomes research program.
• Act in accordance with all applicable federal and state laws and with the highest ethical standards.
• Document and report medication errors per company policies and procedures.
• Solve unique pharmaceutical problems.
• Stay current with advancements in specialty pharmacy therapies, including new drug approvals and specialty disease state treatment guidelines.
• Participate in training, workshops, and mentoring opportunities as assigned to expand knowledge.
• Adapt to new workflows and processes.
• Facilitate error reduction and prevention methods based on quality department and ISMP standards.
• Support compliance and diversity, equity, and inclusion program objectives.

Requirements

• A high school diploma or GED is required.
• Successfully completed the second year of an ACPE accredited pharmacy school or college of pharmacy curriculum.
• Arizona only Current and active Intern Registration/License.
• Pharmacy experience is strongly preferred.

Qualifications

• The ability to consistently interact cooperatively and respectfully with other employees.