Clinical Informatics Specialist

Our Commitment: Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents, and lived experiences. Embracing varying opinions and perspectives strengthens our core values: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.

About the Role

A part of the Texas A&M University Health Science Center, Texas A&M College of Dentistry in Dallas was founded in 1905 and is a nationally recognized center for oral health sciences education, research, specialized patient care, and continuing dental education. As one of the fastest-growing academic health centers in the nation, the Texas A&M University Health Science Center encompasses five colleges and numerous centers and institutes working together to improve health through transformative education, innovative research, and team-based health care delivery.

The Clinical Informatics Analyst provides leadership, administration, and ongoing support for the College of Dentistry’s Electronic Health Record (EHR) systems. This position ensures that health information systems and workflows are optimized for quality patient care, regulatory compliance, operational efficiency, and data integrity. This role serves as the primary liaison between clinical operations, campus IT, vendors, and compliance offices to support technology solutions that align with institutional priorities and clinical best practices.

Responsibilities

• System Administration: Serves as primary administrator for the College’s EHR systems, ensuring system stability, usability, compliance, and data accuracy. Evaluates, develops, and modifies EHR templates, clinical workflows, and documentation standards to enhance efficiency, patient experience, quality of care, and financial performance.
• Project Management: Leads and manages major informatics and clinical system implementation projects from initiation to completion.
• Compliance: Provides training, onboarding, and ongoing support to faculty, staff, students, and clinical teams on EHR usage, documentation practices, and regulatory compliance. Collaborates with campus IT, compliance, legal, security, and privacy offices to ensure adherence to Federal and State health information regulations (e.g., HIPAA) and Texas A&M University System policies.
• Business Relationships: Serves as primary business relationship manager with EHR vendors and other clinical technology partners, including contract coordination and performance oversight.
• Strategic Planning: Participates in strategic planning for health information systems to support clinical growth, accreditation needs, and quality improvement initiatives.
• Continuous Improvement: Maintains and contributes to the development of operational policies, workflow documentation, and training resources.

Requirements

• Bachelor’s degree in applicable field or equivalent combination of education and experience.
• Five years of related experience in a medical/clinical/healthcare setting including experience in two or more of the following: EHR/EMR systems, medical billing systems, ancillary clinical systems, and/or document management systems.

Qualifications

• Demonstrated experience improving clinical workflows and supporting end users in a patient care setting.
• Working knowledge of HIPAA, security standards, and healthcare documentation practices.
• Strong communication, training, and customer service skills.
• Degree in Health Informatics, Information Systems, Public Health, or related field.
• Five (5)+ years of progressive experience administering EHR/EMR systems (e.g., Axium, Epic, Dentrix Enterprise, Eaglesoft, etc.) in dental, ambulatory, or academic clinic settings.
• Experience with project management methodologies and tools (e.g., PMP, Agile, Lean, ITIL).
• Experience working in a higher education, public institution, or health science center environment.
• Familiarity with HL7/FHIR interfaces, reporting tools, and clinical data extraction.
• Certified Health Informatician (e.g., CAHIMS/CPHIMS) or RHIA/RHIT certification.

Schedule

Located in Dallas, TX, this is an on-site role with a typical schedule of Monday through Friday, 8 AM to 5 PM. Evening and weekend work may be required.

Benefits

• Medical, prescription drug, dental, vision, life, and AD&D insurance with Texas A&M contributing to employee health and basic life premiums.
• 12-15 days of annual paid holidays.
• Up to eight hours of paid sick leave and at least eight hours of paid vacation each month.
• Automatic enrollment in the Teacher Retirement System of Texas.
• Health and Wellness: Free exercise programs and release time.
• Professional Development: All employees have access to free LinkedIn Learning training, webinars, and limited financial support to attend conferences, workshops, and more.
• Educational release time and tuition assistance for completing a degree while a Texas A&M employee.
• Living Well, a program at Texas A&M built by employees, for employees.