Clinical Informatics Analyst

About the Role

Florida residency required to start, relocation assistance provided. This role supports and optimizes clinical systems across the hospital network, serving as a key liaison between clinical leaders and IT. The specialist provides day‑to‑day operational support, leads system planning and development efforts, ensures effective workflow integration, monitors system performance, recommends improvements, and assists in developing policies and procedures for clinical system usage.

Responsibilities

• Provide support for the clinical information systems in the hospital network.
• Serve as a resource person for the daily operational issues of the hospital’s clinical systems.
• Act as the key point of contact between clinical leaders (including physicians) and Information Technology clinical initiatives in developmental, implementation and production environments.
• Provide leadership, facilitate and enable the planning, development, maintenance and evaluation of clinical information systems and workflow with representatives of the organization.
• Review, analyze, and evaluate user needs and clinical systems.
• Act as the internal expert on clinical systems functionality and capabilities, and keep abreast of changes to the base system.
• Document functional and technical requirements, map process flows, document test plans, conduct system testing, document user manuals and administer training.
• Work with clinical customers to understand their requirements, map process models, design technical solutions to satisfy requirements, and complete formal system testing.
• Work with vendors to understand product features and align the MSMC implementation strategy with the vendor's product roadmap; use this information to educate MSMC end users on available functionality.
• Monitor system performance and report anomalies, errors, inaccuracies or inefficiencies; make recommendations as needed.
• Collaborate closely with – and communicate between – IT leadership and the clinical community to provide leadership for clinical systems projects and initiatives.
• Train, educate, and instruct clinical users on features, operation, and usage of software systems.
• Assist in the development of policies and procedures for the usage of clinical information systems.

Requirements

• Epic Ambulatory, Epic Clarity, Orders, or ClinDoc certification.
• 3+ years Epic software implementation or support experience.
• Bachelor's Degree or equivalent experience.
• 3–5 years prior experience working in a clinical information systems environment.
• Familiarity with process/performance improvement; implementing change; risk assessments; and gap analysis.
• Florida resident or 1099 Contractor status required.

Qualifications

• Hospital experience desired.
• Experience as an RN or other clinical area preferred.
• SQL reporting experience preferred.
• Strong understanding of CMS reporting programs (e.g., MIPS, ACO, eCQM) for Regulatory.

Benefits

• Health benefits
• Life insurance
• Long-term disability coverage
• Healthcare spending accounts
• Retirement plan
• Paid time off
• Pet Insurance
• Tuition reimbursement
• Employee assistance program
• Wellness program
• On-site housing for select positions and more