Clinical Imaging Coordinator

About the role

A subject matter expert of Infinitt/PACs software. Responsible for day-to-day operation of the Infinitt/PACs application including image workflow, troubleshooting, and optimizing the Infinitt/PACs software capabilities. This individual will proactively seek out opportunities for increased efficiency and throughput in the Ophthalmology clinic, as it pertains to ancillary and diagnostic equipment and testing.

Responsibilities

• Identify systems solutions to meet functional needs, streamline operations, and ensure patient safety and confidentiality.
• Serve as the liaison between the department and WVUH IT, including Epic Ambulatory Support and PACs teams, WVUH Biomed Engineering, and assist where necessary with vendor support personal.
• Works closely with department leadership to ensure proper operation of image data transfer into the Infinitt system and oversees and corrects errors in the Infinitt/Epic data transmission process.
• Develop a strong understanding of how to operate ophthalmic equipment and perform all diagnostic ancillary testing, be able to offer education to support staff, maintain weekly/monthly/yearly calibration of equipment, (including GTM and Tonopens)
• Work with vendor support personnel when necessary for troubleshooting, equipment set up, follow up support, training and other related activities.
• Epic enhancements, onboarding staff and providers, maintaining connection with WVUH IT to troubleshoot and resolve workflow/clinical issues in the software.
• Epic maintenance, including but not limited to, tech work list upkeep, scheduling/correcting erroneously entered orders, and creating and maintaining provider and department Smart phrases.
• Work interdepartmentally with compliance, billing, legal, etc. to ensure provider Epic documentation is following current standards and practices.

Qualifications

• One of the following licenses through the Joint Commission on Allied Health Personnel in Ophthalmology (JCAHPO): Certified Ophthalmic Assistant (COA), Certified Ophthalmic Technician (COT), Certified Ophthalmic Medical Technician (COMT).
• Five (5) years of Ophthalmology experience.
• Experience working with systems applications including design, testing, troubleshooting problems and/or training.

Skills

• Ability to handle and maintain confidential information.
• Ability to work well under high stress.
• Ability to work independently or cooperatively as a team member.
• Possess good oral and written communication skills.
• Ability to work with multi-disciplinary groups and facilitate meetings.
• Prioritize tasks.
• Flexible.

Benefits

Not specified.

Pay

Not specified.

Schedule

United States of America (Exempt)