Clinical Float

About the role

The Clinical Medical Assistant / Orthopedic Technician supports the clinical operations at Panorama Orthopedics & Spine Center's Highlands Ranch Clinic. This position works closely with licensed providers to ensure efficient clinic flow and high-quality patient care.

Responsibilities

• Prepare patients for clinic visits by escorting them to exam or imaging rooms, providing gowns/drapes, and assisting with proper positioning for examinations or procedures.
• Obtain and document patient histories, vital signs, and other clinical data in the electronic medical record (EMR).
• Absorb and assist providers during examinations and procedures, including dressing changes, cast and splint application/removal, suture and staple removal, preparing and drawing up injectable medications (for provider administration).
• Order X-rays and diagnostic imaging per provider order or protocol; obtain and upload outside imaging results as needed.
• Generate and enter orders for prescriptions, diagnostic imaging, rehabilitation therapy, durable medical equipment (DME), and injections as directed by providers.
• Schedule follow-up visits, procedures, injections, and referrals with appropriate providers and facilities.
• Clean, disinfect, and sterilize medical instruments and equipment per clinic policy.
• Triage patient communications received via phone, voicemail, or patient portal; document interactions in the EMR and communicate provider recommendations.
• Maintain exam rooms by stocking supplies, preparing equipment, cleaning rooms between patients, and adhering to infection control standards.
• Perform other related duties as assigned by providers, nurses, or clinic leadership at the Highlands Ranch location.

Requirements

• High School diploma or equivalent required.
• Current Basic Life Support (BLS/CPR) certification required.
• Minimum of 2 years of orthopedic or musculoskeletal clinical experience preferred.
• Minimum of 3 years of medical office or clinical experience preferred.

Skills & Abilities

• Proficiency with electronic medical records (EMR) systems.
• Knowledge of orthopedic terminology, diagnostics, and surgical procedures (preferred).
• Experience with casting, splinting, and DME (preferred).
• Excellent communication and interpersonal skills with a strong patient-service focus.
• Strong organizational and time-management skills with attention to detail.
• Demonstrated problem-solving and conflict-resolution skills.
• Working knowledge of HIPAA regulations and patient safety guidelines.
• Ability to interact professionally and compassionately with patients, families, and multidisciplinary care teams.