Clinical Director

Responsibilities

• Partner with the Executive Director on staffing processes including interviewing, onboarding, training, scheduling, and performance management.
• Conduct regular 1:1 supervision, annual reviews, and feedback sessions that inspire growth and accountability.
• Address performance issues with professionalism, compassion, and alignment to company values.
• Create a supportive, high-performing team culture where clinicians feel valued, motivated, and connected to their purpose.
• Ensure adherence to Kolmac's evidence-based, harm-reduction, and recovery-oriented care model.
• Provide ongoing training and coaching in Motivational Interviewing, Cognitive Behavioral Therapy, and Trauma-Informed Care.
• Observe groups and sessions to ensure clinical standards are met and continuously improved.
• Safeguard the integrity of clinical documentation and compliance with all policies and regulations.
• Monitor and drive clinical outcome KPIs such as patient retention, program completion, clinical outcomes, and average length of stay.
• Ensure staff KPIs like counselor direct care hours are consistently met or exceeded.
• Review and approve timecards, reports, and documentation to maintain operational excellence.
• Collaborate with the compliance team to maintain CARF and state regulatory readiness.
• Maintain high levels of patient satisfaction by addressing concerns quickly and thoughtfully.
• Partner with the Executive Director and Medical Director to enhance programming and introduce new evidence-based services.
• Provide direct clinical coverage or reduced caseload support when needed, modeling best-in-class care.
• Offer hands-on support during patient crises, guiding staff through clinical interventions with confidence and compassion.
• Partner with HR on onboarding and offboarding processes to ensure smooth transitions.
• Lead or participate in clinical trainings across the organization to elevate skillsets and performance.
• Engage in outreach and relationship-building with community partners to strengthen referral networks and program visibility.
• Champion Kolmac's mission by promoting our services with professionalism and passion.

Qualifications

• Master's degree in behavioral health-related field (Psychology, Social Work, Counseling, etc.)
• CAC-AD, LCADC, LCPC, LCSW, LCSW-C in Maryland
• At least 5 years of experience working with individuals with substance use and co-occurring disorders
• Minimum 3 years of supervisory or management experience in a human services or behavioral health setting
• Board-approved supervisor status in Maryland (required)
• Strong knowledge of CARF standards, state regulations, and DEA requirements
• Skilled in providing group and individual counseling
• Excellent written, verbal, and documentation skills, including experience with electronic medical records
• Engaging leader who promotes accountability and supports positive clinical outcomes
• Solid understanding of addiction, treatment approaches, and community drug trends
• Committed to ethical and professional counseling standards
• Strong problem-solving, decision-making, and leadership abilities