Clinical Director

About the role

The Clinic Director leads the care delivery teams, programs, and systems at our Los Angeles, CA clinic. Reporting to the General Manager - West Region, they partner with operational leaders to steer an interdisciplinary care team that includes psychiatrists, therapists, dietitians, health coaches, and member support specialists. This is a full-time, onsite role with a Monday - Friday 9am - 5pm schedule.

Responsibilities

• Team Supervision & Leadership: Lead and supervise an interdisciplinary team, fostering collaboration and success across all facets of the clinic.
• Conduct daily care coordination meetings to oversee treatment plans, providing guidance and feedback to enhance patient outcomes.
• Intake Leadership: Head the intake process by connecting new patients to necessary clinical resources, and lead the crafting of individualized treatment plans that are tailored to each patient’s unique needs and journey.
• Complex Patient Care Management: Directly engage in the care of complex patients, offering support to the clinical team and intervention as needed, ensuring our members unique needs are met with empathy and expertise.
• Strategic Planning & Execution: In partnership with clinical and operational stakeholders, devise and implement strategic initiatives to elevate quality of care, member outcomes, and cost-efficiency. Your vision will guide the continuous evolution of our service delivery.
• Problem-Solving & Continuous Improvement: Proactively identify and address issues, working collaboratively with coworkers to create thoughtful solutions. Your ability to learn from each challenge will ensure that lessons are documented and applied to future processes.
• Professional Development: As the Clinic Director, you will also undertake any required training, ensuring that your skills and knowledge are in alignment with the latest best practices in the field.

Requirements

• Licensure: An unrestricted registered license as a Psychologist, LCSW, LMSW, LMFT or LPC license in the state of California.
• Experience with SMI: Candidates should bring prior experience working with severe mental illness (SMI), other mental health challenges, and addiction. Experience in counseling patients and creating personalized treatment plans is vital.
• Holistic Health Perspective: You should embrace a comprehensive view of health, showcasing the ability to work effectively in various settings and with diverse populations, including both patients and colleagues.
• Interpersonal Excellence: Comfort in one-on-one or group settings, excellent communication skills, and the ability to adapt to changing situations reflect the dynamic nature of this position.
• Leadership & Coaching: Your capacity to lead, coach, and negotiate will be leveraged to inspire your team and negotiate solutions that benefit our patients and the organization.
• Organizational Skills: A well-organized approach, coupled with experience in planning and designing events and activities, will allow you to manage multiple responsibilities effectively.
• Technical Proficiency: Basic computer skills are a prerequisite, ensuring smooth navigation of necessary tools and platforms.
• Local Knowledge (preferred): Familiarity with the medical, mental health, and social service systems in the LA area, along with a thorough understanding of patient rights, will position you for success in this role.

Qualifications

• Experience in a similar role, preferably in a high-acuity setting.
• Proven track record of improving patient outcomes and satisfaction.
• Strong leadership and interpersonal skills.
• Ability to work independently and as part of a team.
• Experience with integrated care models and interdisciplinary teams.
• Knowledge of precision medicine and outcome measurement in SMI.

Skills

• Excellent communication and interpersonal skills.
• Strong organizational and project management skills.
• Ability to work in a fast-paced, high-stress environment.
• Proficiency in using electronic health records and other relevant software.

Benefits

• Comprehensive medical, dental, and vision coverage.
• Parental leave and programs built around well-being.

Pay

$125,000 - $145,000 per year, commensurate with experience.

Schedule

Monday - Friday, 9am - 5pm.