Clinical Data Coordinator I (CS6215 - Hamilton Wolfe)

Duties And Responsibilities

• Work closely with medical providers and pharmacy teams to ensure prior authorization approval for specialty medications.
• Manage the tracking and collection of clinical data from multiple sources.
• Maintain accurate patient status tracking through HIPAA compliant electronic databases.
• Respond to phone calls from patients, medical providers and clinical staff members in a timely fashion.
• Capture patient data using registry-specific case report forms (CRFs).
• Review and answer queries regarding case report forms (CRFs) within a timely fashion.
• Prepare for next day clinic by identifying appointment types and chart preparation.
• Updates pre-registering patients and screening patients for program eligibility.
• Manage patient enrollment and report issues to HOC Director.
• Escalate major issues with study sites or patients to HOC Director.
• Provide exceptional customer service internally and externally.
• Greet each customer with appropriate introduction.
• Address concerns prior to end of interaction.
• Affords assistance with other departments as needed.

Job Qualifications

• High school diploma or equivalent required.
• Minimum One (1) Year Experience In Healthcare Required.
• Bachelor's degree in life sciences or related field highly desirable.
• Medical Office Experience Preferred.
• Customer service skills required.
• Experience With EMR/EHR Preferred.
• Experience with prior authorization preferred.
• Data Entry Experience Required.
• Bilingual in English and Spanish preferred.
• May need to travel using personal vehicle.