Clinical Coordinator & Therapist

About the role

This position day-to-day site operations and provides clinical supervision and support to assigned ABH staff. This position will also carry a small client caseload, providing individual, group, joint, and family therapy sessions.

Responsibilities

• Comply with CARF/COMAR/HIPPA/State compliance regulations.
• Ensure staff compliance with EMR and uphold the 48-hour documentation standard.
• Ensure all treatments plans and plans of care (POC) are up to date and signed by all parties within a week.
• Ensure staff compliance with all ABH mandated training.
• In collaboration with Site Director and Clinical Manager, provide oversight and management of the day-to-day adherence to work schedules, time off, training, support, etc. for Hagerstown based staff (Practice Coordinators, Therapists, Interns, etc.).
• Acknowledge internal and external complaints within 24 hours and collaborate with management, as needed, to resolve them.
• Provide clinical supervision and training to all assigned staff (3 individual and 1 group per month).
• Attend in-person provider council meetings and fill in as a back-up for Clinical Manager, as needed, for other regularly scheduled meetings.
• In collaboration with Clinical Manager, assign cases and related duties, per ABH standards, to all assigned staff.
• Cookordinate the activities of supervisees in providing services to individuals and families.
• In collaboration with Clinical Manager, coach and mentor interns/staff to ensure ongoing compliance, sufficient caseload, time management, and organization.
• Review and sign all treatment planning documents and evaluations, provide feedback regarding content, COMAR/CARF and ABH requirements, and diagnostics within a week and prior to the close of billing cycle.
• Provide ongoing communication and collaboration to assigned staff regarding timely documentation. Follow up on monthly audits to ensure timely corrections and track requests to reopen notes.
• Interview, hire, orient, and train new interns/staff.
• Serve as a field instructor for any assigned interns and comply with guidelines imposed by partnered universities.
• Complete, as necessary, client assessments for interns.
• Collaborate with the Clinical Manager continually to assign Interns with appropriate Therapists (LMSW & LGPC) to attend scheduled appointments with clients.
• Facilitate ongoing clinical collaboration with GMY Directors, Clinical Managers, Clinical Supervisors, and Prescribers to ensure continuum of care for mutual clients.
• Identify, build, and maintain appropriate relationships with community partners to increase new business and referrals.
• Support ABH recruiting and retention initiatives. Attend career fairs or other events representing ABH, as needed.
• In collaboration with CEO and Clinical Manager, facilitate monthly clinical team meetings, and group supervision as needed.
• Provide feedback and collaborate with Clinical Manager to complete 90 day and yearly staff performance appraisals.
• Meet with assigned clients in either group, individual, joint or family sessions in accordance with established practice standards and expectations including meeting weekly/monthly appointments if requested by patient or providers.
• Respond to communication (phone, email, text) from clients and families, referral sources, and ABH staff within 24 hours or the next business day.
• Oversee day-to-day site operations for all onsite and offsite assigned staff to include safe and effective clinical staff workflows, efficient systems for scheduling, management of clinic flow, referral tracking, and facilities.
• Facilitate ongoing collaboration with Site Director, Clinical Manager, and Practice Support Specialist, to ensure proper oversight of admin staff.
• Develop a proficient knowledge of Medicaid rules, ABH billing and compensation.
• Meet weekly and monthly with Program Director to discuss progress, and advise on program efficacy, program management, improving practices, clinical structure, policies, and service delivery.
• Meet with Prescribers as necessary to discuss best practices, standards, and patient care.
• Oversee, train, develop, and retain all assigned staff to include performance management including establishing standards of performance, developing priorities, and setting goals.
• In collaboration with Clinical Manager, complete 90 day and yearly performance appraisals, complete and carry out disciplinary actions when needed.
• Respond to communication (phone, email, text) from clients and families, referral sources, and ABH staff within 24 hours or the next business day.
• Respond to urgent supervisee calls which must be returned within 30 minutes.

Qualifications

• Master's degree in social work, Counseling, Psychology, or similar degree.
• Licensed in the State of Maryland as one of the following: LCSW-C or LCPC.
• Board Certified Supervisor preferred, but not required.
• Five (5) years of experience in an out-patient clinical setting/counseling therapy setting.
• At least three (3) years of progressive management and supervisory experience in a healthcare of medical setting preferred.

Full-Time Employee Benefits

• Medical, Dental, Vision
• 401(k) Retirement Plan with Employer Match
• Dependent Care Flexible Spending Accounts (FSAs)
• Voluntary Term Life Insurance
• Employer Paid Basic Life Insurance, Short-Term Disability, Long-Term Disability, Identity Theft Coverage
• Voluntary Insurance Policies: Accident, Cancer, Critical Illness, Hospital Confinement, Pet Insurance
• Employee Assistance Program (EAP)
• PTO accruals, Paid Holidays, Floating Holidays, Paid Birthday, Paid Wellness Day
• Company Paid CEU's and Certifications