Clinical Coordinator - CMA, LPN, RN

About the role

We are seeking a Clinical Coordinator to assist with all clinical needs for our Charleston patients. The Clinical Coordinator plays a crucial role in ensuring the seamless coordination of patient care.

Responsibilities

• Review and organize patient medical records in preparation for visits.
• Ensure all necessary documentation, test results, documents, diagnoses, and relevant information are accessible for the provider.
• Utilize Navina to ensure these are added, completed, and/or updated.
• Maintain accurate up-to-date patient records, including demographic information, contact details, insurance information, appointment history, etc.
• Ensure confidentiality and adhere to privacy regulations when handling sensitive patient information.
• Verify active consent forms and alignment paperwork are completed and in the patient’s chart.
• Reconcile medications.
• Collaborate with care team to schedule and coordinate patient appointments with the Company’s provider(s), and other members of the care team.
• Interact with patients via email, patient portal, telephone, text, in-person, etc. to gather necessary information, schedule and confirm appointments in advance, and provide pre-appointment instructions.
• Communicate with patients using various methods such as phone, email, AthenaText, Microsoft Teams, etc.
• Appropriately and accurately document and log care management activities.

Qualifications

• Must be a Certified Medical Assistant (CMA) or licensed nurse (i.e. LPN or RN).
• Must be licensed in the state of employment.
• Certification/license must be in good standing with the appropriate board.
• A minimum of one (1) year experience in a healthcare setting preferred.
• Must hold and maintain current CPR certificate.
• High school diploma or equivalent required.
• Should demonstrate strong interpersonal and communication skills under all conditions and circumstances.
• Ability to foster a cooperative work environment.
• Team player with ability to manage multiple responsibilities and demonstrate sound judgment.
• Ability to read and communicate effectively.
• Strong written and verbal communication skills.
• Basic computer knowledge.
• Must be able to work flexible hours and travel between offices, facilities, etc.
• Must be a licensed driver with an automobile that is insured in accordance with state and/or organization requirements and is in good working condition.

Benefits

Your Health offers a competitive compensation package with bonus opportunities, employer matched 401K, free visit & prescriptive services with HDHP insurance plan, employer matched HSA, generous PTO package, career development & growth opportunities.