Clinical Concierge Medical Assistant (MA-C) - Urgent Care

About Indigo Urgent Care

Indigo Urgent Care, a MultiCare Company, is the leading urgent care provider in the Pacific Northwest. With over 400,000 5-star reviews, Indigo is transforming health care through a truly people-centered approach to medicine. Our team is passionate about modernizing the health care experience by making it simpler, friendlier, and more accessible for all. With over 40 clinics across Washington and Idaho, and convenient virtual care services, Indigo delivers world-class health care when and where people need it most.

Position Summary

The Clinical Concierge Medical Assistant is an incredible opportunity to expand your role in health care through performing clinical tasks and coordinating patient care within the MA-C license scope. As a Clinical Concierge Medical Assistant, you will work in high-collaboration with your team to ensure the best possible health care outcomes and patient experiences. You will support the unit through excellent patient customer service and clinic management assistance.

Responsibilities

• Collaborate with physicians, clinical staff, front office staff and clinic management to ensure comprehensive health care outcomes
• Perform a variety of functions within the clinic setting requiring specialized knowledge and integration of available standards, resources, and data
• Advocate for ethical and holistic care promoting the autonomy, dignity, and health of patients from diverse ethnic and social backgrounds
• Create and provide a safe and supportive environment for patients

Requirements

• Washington State Requirements:
  • Washington State Medical Assistant-Certified (MA-C)
  • Washinton State Medical Assistant Interim Certification acceptable for up to one year from issue date or until MA-C is issued
  • Current BLS Certification or may be obtained through an in-house training program, depending on assignment
  • Minimum one (1) year experience in physician's office or other medical facility preferred
  • Exceptions may be made for applicants currently in an externship or residency program with an active or pending WA DOH MA-R certification within 7 days of hire
  • A Washington State Medical Assistant-Certified (MA-C) license within 45 days of hire.
• Idaho State Requirements:
  • Current CMA certification by AAMA, NHA or NCCT
  • WA state MA-C license, or WA state MA-R license required with endorsed by Indigo within the first 30 days of employment
  • Current BLS Certification or may be obtained through an in-house training program, depending on assignment
  • Minimum one (1) year experience in physician's office or other medical facility preferred
  • Exceptions may be made for applicants currently in an externship or residency program with an active or pending WA DOH MA-R certification within 7 days of hire
  • A WA state MA-C license within 45 days of hire.

Qualifications

• High school diploma or equivalent
• One year of experience in a medical office or healthcare setting
• Current CPR certification

Skills

• Excellent communication skills
• Ability to multitask and prioritize effectively
• Strong organizational skills
• Knowledge of medical terminology and procedures

Benefits

• Comprehensive benefits package including medical, dental, vision, life insurance, short- and long-term disability, retirement savings plans, and tuition reimbursement
• Flexible schedule and team-based care model
• Modern clinic environment with technology-enabled clinics
• Competitive salary and unique earning potential

Pay and Benefits

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $24.58 - $35.71 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.