Clinical Chief of Staff

About the role

Reporting to the Chief Medical Officer, the Clinical Chief of Staff serves in a strategic position supporting Medical Affairs and in a coordinating position supporting the CEO on select special projects. This role helps Community Healthcare Network execute clinical priorities by translating executive direction into clear action plans, surfacing risks and opportunities, and ensuring follow through across clinical operations, quality, population health, and agency-wide initiatives. The Clinical Chief of Staff acts as a force multiplier for executive leadership by improving alignment, accountability, communication, operational execution, and cross-functional collaboration. The role requires a deep understanding of organizational culture, clinical operations, systems, strengths, and challenges, with a focus on advancing high-quality, equitable, integrated care across sites.

Responsibilities

75% Support to Chief Medical Officer – Strategic Clinical Operations Support

• Partner with the CMO to drive priority clinical operations, quality, population health, and Medical Affairs initiatives.
• Translate strategic direction into actionable work plans, timelines, ownership structures, and measurable deliverables.
• Develop a strong understanding of CHN’s clinical programs, care delivery model, organizational culture, workflows, strengths, and operational challenges.
• Identify barriers to progress, anticipate risks and dependencies, and recommend practical solutions to improve alignment and execution.
• Ensure clinical initiatives and activities are aligned with organizational strategy, mission, values, and brand.

Organizational Management, Systems, and Process Improvement

• Design, implement, and continuously improve systems, procedures, and protocols that strengthen clinical operations, accountability, efficiency, and effectiveness.
• Develop and maintain project-management structures that support initiatives throughout the full project life cycle, from planning and proposal development through implementation,