Clinical Center Associate Trainee (Full Time/Temporary-Benefited/First Shift)

Summary

Are you organized, friendly, and thrive in a fast-paced healthcare environment? We’re looking for a detail-oriented Clinical Center Associate to keep our Ambulatory Services - Gynecology department running smoothly. In this role, you’ll be the welcoming face and steady hand behind the scenes—answering calls, assisting patients and visitors, managing clinic schedules, and accurately recording physician orders. You’ll help guide patients through their visits, handle co-pay collections with care and professionalism, and collaborate closely with a supportive care team. Working in a confidential, supervised setting, you’ll play a vital role in ensuring exceptional service, seamless operations, and a positive experience for everyone who walks through our doors.

Qualifications

• Required Education and Experience:
  • A medical office assistant associate’s degree; or an associate’s degree and one (1) year of full-time administrative support experience in a clinical setting requiring the use of medical terminology;
  • A high school diploma or high school equivalency diploma, completion of an Roswell Park-approved Medical Assistant certificate program, and one (1) year of full-time administrative support experience in a clinical setting requiring the use of medical terminology;
  • A high school diploma or high school equivalency diploma, two (2) years of full-time administrative support experience in a clinical setting requiring the use of medical terminology;
  • A high school diploma or high school equivalency diploma, one (1) year of full-time experience in customer service, and successful completion of a Clinical Center Associate traineeship at Roswell Park Comprehensive Cancer Center (Roswell Park).

Equal Employment Opportunity Statement

Roswell Park Cancer Institute Corporation (RPCIC) and Health Research Inc. (HRI) Roswell Park Division believe that all persons are entitled to equal employment opportunities, and we do not discriminate against our employees, applicants or job seekers because of their race, color, religion, sex, sexual orientation, gender identity or expression, national origin, creed, age, disability, pregnancy-related condition, military or veteran status, marital or familial status, domestic violence victim status, citizenship status, genetic information, individual’s relationship or association with a member of a protected category or any other protected group status as defined by law.

Reasonable Accommodation Request

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please email HR-BenefitsandLeaves@roswellpark.org and let us know the nature of your request and your contact information.

Core Values

RPCIC and HRI are committed to providing an environment where patients, families, employees and community are treated with courtesy and respect. We support an inclusive environment that nurtures the talents, skills and abilities of each individual to embody and reflect our core values: Innovation, Integrity, Teamwork, Commitment, Compassion and Respect.