Clinical Case Manager (AILP)

Primary Duties and Responsibilities

• Provide individual behavioral health counseling and case management designed to support transitional and non-transitional clients with mental health and/or substance use disorder needs.
• Provide group therapy and rehabilitation designed to support transitional and non-transitional clients with mental health and/or substance use disorder needs.
• Coincides with other providers to support residents in accessing primary medical care, mental health care, substance use disorder care, and other necessary/needed services to address client’s needs– including PRC Baker Places’ wrap-around services.
• Conducts initial and updated psychosocial assessments.
• Develops individualized treatment plans and adjusts as needed.
• Documentation to meet agency standards and timeliness.
• Provides culturally competent services using harm reduction and trauma informed principles.
• Responds to mental health crisis to provide immediate access to services, de-escalation, and follow-up care.
• Maintain a productivity target based on contractual requirements.
• Maintain a minimum case load of 25 clients or higher based on occupancy, client needs, and department needs.
• If licensed, complete and maintain 51/50 certification; responding when necessary for assessment and follow-up.
• Provide step-down case management for clients transitioning to certain housing.
• Promote agency mission, purpose, and values in relationships with internal and external providers.

Minimum Qualifications

• Actively Licensed or registered with the California Board of Behavioral Sciences (BBS), as one of the following; LCSW, LMFT, Psy.D., ASW, AMFT, LPCC, APCC
• Two (2) years clinical experience working with adults with a history of mental health (required), substance use disorder (required), and/or homelessness (preferred)
• Knowledgeable about San Francisco community resources that serve our population preferred.
• Strong practical and theoretical foundation in clinical MH/SUD evidence-based best practices.
• Must possess exceptional verbal and written communication skills.
• Proficiency in electronic medical record systems and Microsoft Office products.
• Willingness to work non-traditional hours as the job requires.
• Must maintain First Aid and CPR Certifications.
• Effective time management and ability to meet deadlines.
• Must be available to work flexible hours outside of assigned shifts occasionally.
• Exhibit exemplary customer service, compassion, and care in the execution of all duties and interactions.