Clinical Case Management Lead - Social Work

Under the direction of the Clinical Case Management Manager, this role is a department leader who collaborates with the healthcare team to ensure safe, efficient, evidence-based care/service to patients of all ages and their families. The primary role is to lead, motivate, and train the case management team.

Responsibilities

• Accepts responsibility and accountability for achievement of optimal outcomes within their scope of practice.
• Follows policies, procedures, and standards; complies with Corporate Compliance program.
• Assumes responsibility for risk and safety issues associated with the position.
• Takes call as required by department expectations.
• Performs specific job responsibilities and demonstrates accountability for own actions and decisions.
• Collaborates with leadership and departmental staff regarding changes that impact case management’s role.
• Acquires and maintains knowledge and competence related to the expectations of their position and practices within their scope.
• Brings ideas and concerns to supervisor, participates in department decision-making.
• Demonstrates flexibility and teamwork among case management staff members.
• Assists peers in the event of fluctuating census.
• Provides coverage to other services as needed or as requested by Manager.
• Assists with hiring, education, and performance evaluation of the staff.
• Identifies, monitors, and reports opportunities for quality improvement to the appropriate department.
• Ad-hoc member of department practice council.
• Facilitates ongoing unit education and professionalism through the provision of in-services, CEU opportunities, promoting national certification, and modeling evidence-based practice.
• Participates in the development and review of policies and procedures.
• Evaluates training effectiveness and responds as appropriate.
• Participates in department compliance monitoring and auditing.
• Works with the manager and human resources in performance management counseling and discipline of staff.
• Develops, implements, and updates department training resources to reflect changes within the case management role.
• Organizes new employee orientation by scheduling preceptors, intermittent follow-up, and providing oversight of orientation and competency of staff.
• Educates all staff (including weekend and PRN team) on department functions, processes, regulatory requirements, and systems appropriate to the position.
• Trains and mentors new case management staff.
• Creates and maintains a supportive work environment for the entire team.
• Must be able to perform the professional, clinical, and/or technical competencies of the assigned unit or department.

Requirements

• Bachelor’s Degree in Nursing OR
• Master’s Social Work OR
• 2 or more years case management/care coordination experience.

Preferred Qualifications

• Master’s Degree in Nursing or related field.
• Healthcare experience.

Licensure and Certification

• Licensed Registered Nurse (LRN) - Single State - State Board of Nursing OR
• Registered Nurse in State of Kansas OR
• Licensed Master Social Worker (LMSW) - State Division of Professional Registration in State of Kansas.
• Basic Cardiac Life Support (BLS or BCLS) - American Heart Association (AHA).
• Case Management certification (preferred).

Schedule

Full time, days.