Clinical Care Transition Educator / RN - Portland - Part-time
Job Description
The Clinical Transition Educator is responsible for providing clinical education and training to ensure successful transition of patients to an Option Care Health care delivery model. This includes evaluating, educating, and training patients, caregivers, and facility staff about how OCH services and products will be facilitated in an alternative site, in-home, or virtually. The role also involves conducting patient assessments and evaluations to determine patient viability to join the OCH care delivery model, partnering with the sales team to increase patient transition volume, maintaining confidentiality of patient and proprietary information, and providing proper documentation of education.
- Evaluate, educate, and train patients, caregivers, and facility staff about OCH services and products.
- Conduct patient assessments and evaluations to determine patient viability.
- Partner with and coordinate with the OCH sales team to understand clinical transition educational needs and develop improvements.
- Maintain confidentiality of patient and proprietary information.
- Provide proper documentation of education using OCH applications and technology.
- Coordinate the transition of patients from hospital to home or alternate care settings by collaborating with facility staff, providers, and internal teams to ensure timely discharge, therapy education, and continuity of care.
- Provide in-person patient and caregiver education, gather pre-admission and insurance information, and facilitate the initiation of services to support safe and effective care at home.
- Supervise and manage other team members as needed.
Basic Education And/or Experience Requirements
- Active and unrestricted Registered Nurse (RN) license required.
- Minimum of 2 years of experience in the healthcare industry.
- Experience establishing and maintaining relationships with individuals at all levels of the organization in the business community and with vendors.
- Experience applying knowledge of standard practices for all services offered as well as current relevant and applicable standards (i.e. ACHC, URAC standards).
- Experience providing customer service to internal and external customers, including meeting quality standards of services, and evaluation of customer satisfaction.
- Basic PC skills: Competent use of internet, email, Microsoft Word, Microsoft Excel, Microsoft PowerPoint.
- Experience in identifying operational issues and recommending and implementing strategies to resolve and improve processes.
- Able to plan, organize, and make presentations.
Travel Requirements
100% local travel to and from partnership facilities, community hospitals, and medical practice offices to sell Option Care Services, process referrals, and provide live education and training support to patient/caregiver and referral sources.
Pay Range
Salary to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data. Pay Range is $40.78-$67.97.