Clinical Care Coordination Specialist (LVN)

About the role

Families Serving Families is more than a slogan—it's the foundation of everything we do. We are committed to delivering exceptional patient care while creating meaningful experiences for our patients, families, referral partners, and team members.

Responsibilities

• Review incoming referrals for clinical appropriateness and home health eligibility
• Evaluate physician orders, hospital documentation, diagnoses, and supporting records
• Collaborate with physicians, referral sources, and internal teams to obtain required documentation
• Aid in insurance authorization and payer-specific admission requirements
• Serve as a clinical resource for Intake Coordinators and agency leadership
• Communicate referral status and admission readiness to referral partners
• Support timely patient admissions and positive referral conversion outcomes
• Maintain accurate documentation within agency systems
• Ensure compliance with Medicare, Medi-Cal, Managed Care, and agency requirements

Requirements

• Current California LVN license in good standing
• Minimum of two (2) years of LVN experience required
• Home health experience strongly preferred
• Previous experience in Home Health Intake, Patient Access, Care Coordination, Admissions, Case Management, or a related healthcare role preferred
• Experience with Homecare Homebase (HCHB) or similar electronic medical record systems preferred
• Knowledge of Medicare, insurance verification, authorization processes, and referral management preferred
• Strong clinical assessment and critical thinking skills
• Excellent communication and customer service abilities
• Strong organizational skills and attention to detail
• Ability to thrive in a fast-paced, team-oriented environment

Qualifications

• Current California LVN license in good standing
• Minimum of two (2) years of LVN experience required

Skills

• Strong clinical assessment and critical thinking skills
• Excellent communication and customer service abilities
• Strong organizational skills and attention to detail
• Ability to thrive in a fast-paced, team-oriented environment

Benefits

• Medical, Dental, and Vision Insurance
• Life Insurance
• Short-Term and Long-Term Disability Coverage
• Paid Time Off and Paid Holidays
• Continuing Education and Professional Development Opportunities
• Employee Referral Bonus Program

Pay

The exact base pay offered for this role will depend on various factors, including but not limited to the candidate's qualifications, skills, and experience.

Schedule

Day shift